Deposit Fraud Analyst Jobs

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Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members’ drive and optimism. Together we can make a difference in the financial future of our communities.
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GENERAL SUMMARY
While working under supervision and adhering to established policies and procedures, the Deposit Fraud Analyst is responsible for conducting investigations into losses and/or suspected fraud, as well as limiting fraud losses and risk for the retail deposit network.
ESSENTIAL FUNCTIONS

• Determine the type of governing financial code that applies to the fraud or potential fraud being investigated.
• Monitor customer transactions for unauthorized transactions and fraudulent activities such as account takeover, identity theft, kiting, check fraud, and other risks.
• Investigate probable fraud in wire transfer transactions; conduct research and obtain wire validations.
• Analyze potential check and deposit fraud, debit card, and checking irregularities, including returned deposited items, wire and ACH activity, check kiting, new account fraud activity, Zelle and online transfer fraud, and any other suspicious activities.
• Keep the confidentiality of any collected information, resolving customers' problems, and maintaining fraud analysis models to enhance the effectiveness and efficiency of company systems.
• Conduct research, analysis, and investigations of fraud efforts and losses, including any potential criminal activity.
• Assist in the investigation of facts relating to claims of fraudulent activity that may result in a loss.
• Collaborate with other financial institutions, companies, individuals, or local, state, and federal law enforcement to address incidences of fraud or fraud and limit losses.
• Communicate with branch and other department staff to ascertain facts and gather statements and necessary paperwork.
• Provide recommendations for anti-fraud processes and new software tools to improve fraud detection and prevention.
• Maintain investigative notes, compile investigative summaries, and keep an investigation tracking and reporting record.
• Write and send written correspondence and paperwork, such as breach of warranty and payment requests, as well as hold harmless and indemnity agreements.

QUALIFICATIONS

• Experience: At least 2 years’ experience of detecting and minimizing fraud losses at a financial institution. Exceptional knowledge of the Uniform Commercial Code (UCC) and other state and federal financial fraud regulations.
• Skills/Ability: PC proficient with strong analytical skills. Ability to communicate effectively and professionally. Excellent organizational skills and ability to prioritize multiple assignments and to meet required timelines.
• Education: Associate degree preferred or equivalent banking experience in a related field required.

OTHER DETAILS
$24.03 – $32.22 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We believe in diversity, equity, and inclusion in the workplace. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
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