Department Coordinator Lead, Quality Management

Organization:

PAMF-Palo Alto Medical Foundation PAD

Position Overview:

Leads, organizes and coordinates the clerical and administrative support, including staffing and work assignments of ancillary, nursing and/or support services unit secretaries. Directs, implements and updates policies, procedures and protocols to streamline workflow, improve efficiency, and strengthen unit/department protection and safety measures. Serves as the liaison between administrative support and staff, physicians, patients, family and other hospital staff. Routinely performs all duties of support/secretarial staff, as needed. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.

*This position requires on-site in the office on occasion and for in-person meetings*

:

*This position requires on-site in the office on occasion and for in-person meetings*

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

HS Diploma: High School Diploma or General Education Diploma (GED). or equivalent education/experience.

TYPICAL EXPERIENCE:
4 years recent relevant experience.

SKILLS AND KNOWLEDGE:
Knowledge of various medical terminology, procedures, views, and equipment.

Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other personnel.

Time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.

Advanced knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), electronic health records (EHR), EPIC, and related information systems.

Interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form,

Prioritize and delegate assignments based on experience, procedures, policies, and best practices to achieve objectives and meet deadlines,

Work autonomously, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions,

Identify and analyze data to solve problems that arise with little or no precedent,

Analyze workflow/processes and propose improvements or solutions that improve the efficiency of the team,

Ensure the privacy of each patient’s protected health information (PHI),

Build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

Occasionally

Benefits:

Yes

Unions:

No

This position is work from home eligible.

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Number of Openings:

1

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $34.57 to $43.21 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.