Data Entry Jobs

NTT DATA's Client is seeking a Senior Representative to assist in:

• Monitoring of e-mail box and sending responses to inquiries
• Ensuring accurate and timely completion of transactions to meet or exceed client SLA's (Service Level Agreements).
• Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading.
• Applying Healthcare and Insurance domain knowledge, theoretical concepts, etc. to undertake problem solving.
• Scrubbing, Researching/validating, Data entry and of provider contract records
• Analyzes information collected to identify potential problems and discrepancies.
• Retrieves and enters data from computer/web-based systems, files and other documents.
• Identifying and resolving both routine and non-routine problems or escalation to more proficient team members.
• Updating status in the customer systems

Required Skills for this role include:

• Knowledge of AS400, Windows based systems, Excel Spreadsheets, following SOPs (Standard operating Procedures)
• 1+ year(s) of experience in a role that required a focus on quality including attention to detail, accuracy, and accountability for your work.
• Effective troubleshooting skills where you can leverage your research, analysis, and problem solving skills.
• 1+ year(s) of experience in a professional/office related environment (i.e. office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts.
• Preferences:
• Time management skills that require the ability to cope with a complex, changing environment.
• 1+ year(s) of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools.
• Ability to communicate (oral/written) effectively in a professional/office setting
• An education level of at least a high school diploma or GED

*** All new hires will be required to successfully complete our training course and demonstrate proficiency of the material. Required schedule availability for this position is Monday-Friday 8AM-4:30PM. The shift schedule can be changed as per client's requirements. Additionally, employees may have to work overtime based on client's requirement.
About NTT DATA Services:
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.