Customer Service Representative - Remote

Work from any of our approved states, just bring your own equipment!

Are you positive, motivated, and ready to learn in a fast-paced environment? This is an opportunity to work remote in the comfort of your home, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be.

We expect greater of ourselves… What’s Your Greater? Come find it at ResultsCX!

Join ResultsCX and take pride in being the voice of our customers. Our Customer Service Representatives love to help customers! You will be giving instructions, answering questions, and helping resolve customer issues. If you have a positive attitude, patience, strong computer skills and the ability to solve problems, we want you!

• Provide excellent customer service
• Navigate a computer with multiple windows and screens
• Resolve any customer issues while providing an exceptional customer experience
• Communicate with customers over the phone, via email, and/or online chat

• Basic computer navigation skills and exceptional communication skills
• Must be willing to work 40 hours
• Any customer service experience is a plus
• High school diploma or GED required
• Positive attitude, strong work ethic and ability to thrive in a dynamic environment
• Ability to type 25 words per minute

Our virtual positions require you to independently have access to the following during all working hours:

• PC/ laptop running Windows 10 operating system (NO Mac, Chromebook, Tablet or Smartphone)
• High Speed Internet – minimum download speed of 10 Mbps and a minimum upload speed of 6 Mbps
• 2 dedicated computer monitors minimum 13 inches or larger
• A VoIP USB Headset with microphone and a Web Cam for Training
• Dedicated workspace in your home that is free of background noise and distractions
• Ability to connect directly to the internet service provider modem with an Ethernet cable, (WIFI is not acceptable)
• Additional equipment specifications will be tested during the interview process

• Paid Training – we set you up to succeed!
• Healthcare Benefits – Medical, Dental, Vision, PTO & 401(K)
• Opportunity to grow with ResultsCX if that’s “Your Greater”
• Employee Performance Incentives and Prizes

Exciting New PTO Plan in 2023 for Regular Full Time Employees!!

• Earn up to 7 days of paid time off in your first year
• Roll over unused time off, up to the max accrual amount
• PTO can be used after JUST 90 days of employment
• Begin accruing time off your first day

If this sounds like an opportunity that you would be interested in, don’t miss out! Training Classes are forming now! Spaces are limited - apply now and SECURE your spot!

Join us in a career as a Fully Remote - Customer Service Representative, you will enjoy Limitless Opportunities for development and growth!

ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law