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Company | Planet Fitness |
Address | Utica, IL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Wellness and Fitness Services |
Expires | 2023-07-12 |
Posted at | 10 months ago |
We are seeking a Customer Service Representative to join our team!
- Following 120 days of active employment, you will be eligible for a .50 cent increase.
- Great growth opportunities - we are a dynamic and growing company
- Employee Referral Bonus Program
- This position has a $1/hour premium added to any hours worked 6:00 PM-6:00 AM.
- Contribute to changing people's lives every day by helping us create a healthier Planet
- FREE Black Card Membership
- Medical, Dental and Vision insurance benefits (Full Time positions only)
- Employee Assistance Program (EAP)
- Profit sharing program!
- Work hard play hard with an amazing group of talented, dynamic team members
- A sparkling clean work environment (where we all pitch in to keep the club pristine!)
- 401(k) with generous employer match
- Set Schedule
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.
- Respond to member questions and concerns in a timely and professional manner.
- The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
- The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
- Must be 18 years of age or older.
- Must be able to lift 45 pounds.
- Punctuality and reliability is a must.
- Continual standing and walking during your shift.
- Continual talking to members and potential members in person and on the phone during your shift.
- Customer service experience preferred.
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