Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Customer Service Representative
- Payroll Customer Service Representative
- Experienced Customer Service Representative
- Licensed Customer Service Representative
- Veterinary Customer Service Representative
- Customer Service Representative Overnight
- Distribution Customer Service Representative
- Service Department Customer Service Representative
- Client Service Customer Service Representative
- Customer Service Representative
Some similar recruitments
Customer Service Representative - Specialty Pharmacy
Recruited by CVS Health 8 months ago
Address , Honolulu
$17.00 - $27.90 an hour
Customer Service Representative Jobs
Recruited by Oceanside Animal Hospital 8 months ago
Address , Sandwich, 02563
Customer Service Representative Jobs
Recruited by Intelligent Service: Plumbing, Heating, Cooling & Drain Cleaning 8 months ago
Address Mount Prospect, IL, United States
Customer Service Representative/Csr
Recruited by Aura Staffing Partners 8 months ago
Address Chicago, IL, United States
Customer Service Representative Jobs
Recruited by Orora 8 months ago
Address , Lockport, Il
Customer Service Representative Jobs
Recruited by Vazquez & Associates 8 months ago
Address , Elgin, Il
$16.61 - $20.00 an hour
Customer Service Representative Jobs
Recruited by Larson 8 months ago
Address , Chicago, 60007, Il
Customer Service Representative - Hicksgas
Company | DCC Propane, LLC |
Address | DeKalb, IL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Oil and Gas |
Expires | 2023-09-10 |
Posted at | 8 months ago |
The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Duties may also include upselling as well as other inside sales responsibilities as assigned. Will be the primary liaison between customer and service team. To provide service support and coordinate activities in the area of service to ensure safe, timely and efficient response of customers' service needs. Where water solutions are offered, advanced knowledge will be required. There may be some light office administration responsibilities and assisting with special projects as assigned.
- Process counter transactions
- Ensure all paperwork is complete and accurately submitted in a timely manner.
- Maintain professionalism, integrity, security, image and confidentiality of information and records as required by the position.
- Process payments and maintain customer accounts.
- Take responsibility regarding all aspects of daily tasks and actions.
- Attend all safety meetings, training and/or in-services.
- Resolve or escalate customer inquiries and/or complaints as needed.
- Strong data entry skills and attention to detail needed.
- Document and update customer records based upon the interactions.
- Assist with light collections or handle billing inquiries as assigned.
- Regular attendance at the worksite is required.
- Provide resolution to gas and /or water service needs of customers.
- Maintain and manage parts inventory.
- Determine that service requests are within the scope of work performed by Company.
- Must be able to work well in a fast-paced environment.
- Provide exceptional customer service through phone and personal contact.
- Ability to work with respect and cooperation at all times with fellow employees and customers.
- Demonstrate a strong commitment to customer service and safety.
- Ability to work independently and effectively manage time.
- Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary.
- Exercise solid organizational and communication skills.
- Ability to provide excellent customer service and build rapport with customers.
- Good phone skills and computer literacy (MS Office).
- Ability to be a positive representative of the Company both internally and externally.
- Ability to follow verbal and written directions.
- Effectively collaborate with leadership and employees to establish goals and standards.
- Must be dependable with a stable work history.
- Minimum of 3 years of experience in an office environment preferred.
- High school diploma / GED is required.
- Customer service or inside sales experience preferred.
- Work requires physical efforts associated with using the computer and phones to access information.
- Move about in an office environment.
- Perform light lifting of supplies and materials from time to time.
- Work using repetitive motion.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
- While performing the duties of this Job, the employee is regularly required to:
- Communicate with and exchange information verbally and in writing.
- Sit for extended periods of time, stand, walk, bend, crouch, squat, and twist on occasion.
- The noise level in the work environment is usually moderate.
- Regularly interrupted to meet the needs and requests of fellow employees and/or customers.
- Regularly in an office environment.
- Regularly required to manage a number of tasks at one time.
- Regularly experience a busy environment that will require excellent organizational and time and stress management skills.
- Regularly exposed to sensory demands due to excessive computer use
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 7 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 7 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 7 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 7 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 7 months ago