Customer Service Representative Jobs

Company Description
PFG Specialty is a family of premium protein-focused companies, dedicated to delivering the highest-quality products and service to the most discerning restaurants. Operating independently in New England and Florida, the Specialty companies offer the expertise of local craftspeople, backed by decades of experience in the foodservice industry.
T.F. Kinnealey & Co, Inc. is New England's Premier Meat Company. Since 1939 we have been providing unsurpassed value to New England's finest restaurants, hotels, country clubs and more. We proudly continue to focus on the core values that have been a part of our organization since the start: quality, consistency and value. Our heritage now continues as a PFG Specialty Company.
Founded in 1976, Larry Kline Wholesale Meats & Provisions provides high quality products and the best service in the industry to the finest restaurants, hotels, and country clubs throughout Florida and the Caribbean. Now, as a PFG Specialty Company, we continue the tradition of outstanding service and quality products at competitive prices.
Located in Orlando, Bar Harbor Seafood has grown to become one of Central Florida's premiere seafood distributors. We carry over a hundred fresh & live species of seafood and 300 varieties of frozen and specialty products. Now, as a PFG Specialty Company, we continue to provide our customers with quality seafood and passionate service.

Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Input customer orders.
Input customer credits.
Input order and invoicing information accurately and in a timely manner.
Assist customers with orders and problems. Contact vendors and requests samples for customers.
Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
Attend training and Customer Service meetings.
Performs other related duties as assigned.
This position is 100% remote
Required Qualifications
Required Education: High School Diploma/GED or Equivalent Experience
Required Experience: 6 - 12 Months
Customer service, call center and / or related area.
Preferred Education: High School Diploma/GED or Equivalent Experience
Preferred Experience: 1 - 2 Years
Customer service, call center and / or related area within foodservice industry.
EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.