Customer Service Representative Jobs

Join an award-winning company!

Who are we?

Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 company operating in over 50 markets across more than 20 states. We’re the country’s premier luxury builder with the widest range of products in the industry, including traditional single-family homes, active adult, hi-rise condos, apartment rentals, urban redevelopment, and student housing.

From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all.

Toll Brothers Smart Home Technologies, a subsidiary of Toll Brothers, the nation’s leading builder of luxury homes, seeks a motivated Customer Service Representative for our office in Fort Washington, Pennsylvania.

What is the opportunity?

The Customer Service Representative is a customer service-oriented team player who thrives in a busy environment that involves heavy phone contact with customers

What are the primary responsibilities?

• Detailed accuracy in entering customer information into database.
• Creating a positive customer experience by providing a superior level of customer service.
• All other duties as assigned
• Answering customer billing inquiries, contract retention / resolution, and database file updates.

This is an excellent opportunity to join one of the nation's most respected Fortune 500 companies!

Qualifications

Does this describe you?

• Eager to learn new software systems
• Call Center experience
• Willingness to take on additional tasks to ensure the operational effectiveness of this expanding division
• Ability to work in a fast-paced environment

Do you have these qualifications?

• Experience in the alarm industry is a plus.
• Preferred:
  • Customer Service Experience
  • Experience in the alarm industry is a plus.
• High School Diploma or equivalent
• Education
  • High School Diploma or equivalent
• 1+Experience in a high call-volume environment
• Proficiency in Microsoft Word, intermediate skills in Microsoft Excel
• Essential:
  • 1+Experience in a high call-volume environment
  • Proficiency in Microsoft Word, intermediate skills in Microsoft Excel
• Customer Service Experience

We offer an excellent compensation and benefits package that includes comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, and much more!

Come see why Toll Brothers has been attracting and retaining some of the best professionals in the industry!

APPLY ONLINE TODAY!

Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.