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Customer Service Representative - Full Time
Company | Mela Group Inc |
Address | Carson, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-06-08 |
Posted at | 1 year ago |
The Customer Service Representative is an essential part of MELA Group's Customer Service and Sales team. The primary goal of the Customer Service Representative is to consistently provide a high level of support and experience to the team in order to maintain clients, generate revenue, grow the client base, and grow the company.
- Always operate with the highest degree of urgency and care; remembering we are the face for our clients and the services they provide
- Be a problem solver – find creative solutions to issues and execute quickly
- Manage and service existing customer relationships
- Answer all potential customers questions in a professional manner
- Highlight issues and identify opportunities by utilizing the tools provided within our company
- Provide expertise, support and hands-on assistance in all realms of the sales process, making sure customers receive the products that they want, when they want, how they want
- The successful candidate must be highly motivated, be willing to take initiative, have a positive attitude and exhibit a strong work ethic to further advance within our company
- Must have strong written and verbal communication skills
- Must have tremendous organizational skills and be able to handle multiple tasks in a fast-paced environment
- Must demonstrate superior customer service in the office and working in the field with our potential new leads
- Must show the ability to engage and interact with individuals in a professional manner
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