Customer Service Jobs

We are looking for a diligent invoice clerk to be responsible for billing clients. The invoice clerks duties include updating clients details, creating and sending invoices to clients, tracking payments, and reporting irregularities to the financial manager. You should also be able to resolve billing errors professionally.

To be successful as an invoice clerk, you will know how to ensure that accounts balance, manage accounts to recover outstanding debts, and fix billing discrepancies. A top-notch invoice clerk should have a strong work ethic and demonstrate excellent communication and organizational skills.

Invoice Clerk Responsibilities:

• Handling clients' account queries.
• Tracking payments and ensuring that the cash flow into the company is buoyant.
• Initiating new procedures for billing.
• Checking the data input to ensure the accuracy of the final bill.
• Ensuring that client information details are kept up-to-date.
• Recovering outstanding debts.
• Reporting issues or irregularities to the financial head of the company.
• Fixing billing errors by issuing debit and credit memos.
• Creating and sending invoices and statements to customers.
• Liaising with the logistics department and ensuring that goods are dispatched on time.

Invoice Clerk Requirements:

• The ability to work independently or as part of a team.
• The ability to consistently meet deadlines and to work well under pressure.
• Experience as an invoice clerk or in general accounting is preferred.
• Excellent mathematics and problem-solving skills.
• Excellent organizational skills and attention to detail.
• At least two years of clerical office or administration experience.
• A high school diploma or GED.
• An associates degree in accounting is preferred.
• Proficiency in MS Office (especially Excel) and working knowledge of accounting software, such as Quickbooks.
• The ability to handle customer queries calmly.