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Case Manager Long-Term Care - (Remote) Kent County, Delaware
Recruited by Highmark Inc. 11 months ago
Address , , De
From $57,700 a year
Customer Care Specialist (Initial 6-Month Fixed Term Basis)
Company | Wild Nutrition |
Address | Lewes, DE, United States |
Employment type | CONTRACTOR |
Salary | |
Category | Wellness and Fitness Services |
Expires | 2023-08-13 |
Posted at | 9 months ago |
- This is on a initial 6-month fixed term contract basis with the potential of extending*
- Providing new ideas and innovative solutions for growth in the team
- Assisting with reports
- Processing/assisting customers with orders and queries
- Daily interaction with our fulfilment team to ensure customer satisfaction
- Playing a key role in the day-to-day management of our customers & subscribers
- Responding to our customer reviews
- Managing customer enquiries across all channels (including Instagram, Facebook Email, Phone, Online Chat)
- Working with our marketing team on new customer outreach and win back campaigns
- Experience with Google suite is desirable
- Good working knowledge of Microsoft products (especially word and excel)
- Excellent organisational skills
- Adaptable team player
- Highly self-motivated with a can-do attitude and the ability to excel within the dynamic demands of a rapidly growing company
- Confident and warm phone manner
- Attention to detail and a proactive attitude is essential
- Private health insurance with mental health cover
- Summer Fridays
- Generous pension plan
- Employee Assistance Programme - including counselling services
- Company bonus scheme
- 50% team discount on all Wild Nutrition supplements
- Time given every year to volunteer with a local charity of your choice
- Be part of a passionate, friendly and transparent culture
- Generous leave package with additional LOS days based on time with the company
- Free Nutritionist consultation
- We operate a hybrid-working policy offering flexible hours and a mix of office/remote working from Lewes.
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