Crisis Intervention Specialist (Cis)

Crisis Intervention Specialist

*Urgently Hiring*

Crisis intervention is when someone steps in to provide immediate assistance to help remedy a

crisis. Typically, crisis intervention addresses the underlying emotional and psychological

elements that caused the event to help affected individuals restore their equilibrium and return

to a state in which they have the ability to cope. In some situations, the crisis requires a physical

response as well; for example, if someone suffers a severe physical injury or experiences a

natural disaster in which aid relief is critical, intervention calls for a physical reaction. However,

the primary focus in crisis intervention is a response to an emotional occurrence.

A crisis intervention specialist may consult with clients in the security offices, somewhere the

client feels comfortable, or areas in which a traumatic event has occurred to help affected

people respond to a crisis. They may also train others in crisis intervention and coordination of

services to help individuals receive the care they need. When necessary, they may refer affected

individuals for long-term counseling if it’s clear that a brief amount of counseling will not be

enough to address emotional trauma.

A crisis intervention specialist needs an array of knowledge types and abilities to perform successfully in

this role. These include, but are not limited, to:

• Compassionate listening skills
• Understanding the typical effects of grief and loss
• Ability to guide a patient in a calm, professional manner toward making healthier choices without
• Knowing which social services are available to different individuals.

rendering judgment.

• Maintaining a network of other specialists to whom you can refer the patient for ongoing care once the
• Assessing a crisis effectively in the earliest, most-critical stages
• Understanding of the progression of the emotional states following trauma

immediate crisis has passed.

• Willingness to work long and/or difficult hours.
• Handling multiple cases at once
• Understanding how environment impacts a person’s emotional state.
• Performing assessments
• “People” skills – the ability to relate to a variety of personality types in people from all walks of life.
• Recognizing emotional disturbance versus true crisis
• Communicating information and ideas to others effectively
• Organizational skills

This position is located Austin, TX, USA.

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