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Crew Leader Jobs

Company

AMC Theatres

Address , Merrillville, 46410
Employment type PART_TIME
Salary
Expires 2023-12-08
Posted at 9 months ago
Job Description
Free movies, free popcorn, flex schedules…and more! Support operations to achieve AMC’s guest, associate, and financial goals while developing leadership skills in preparation for a supervisor role.

Benefit Summary

Do you love all things movies? If so, you may be a perfect fit for our team. Build strong communication, leadership, and time management skills at AMC, and take advantage of our opportunities for career advancement. AMC team members enjoy free popcorn daily, half off eats and drinks, flexible schedules, ability to work with friends, and most importantly for us movie people…FREE movies at any of our theatres nationwide!

AMC’s company culture is focused on innovation and diversity to ensure that we provide the latest and greatest experience for our guests and associates. We lead by example in doing what is right and take responsibility for our own results and our company’s success.

ESSENTIAL FUNCTIONS

  • Peer coach on sales pitch for AMC Stubs.
  • Assist with maintenance needs, as necessary.
  • Assist with Radiant performance scheduling.
  • Focus on delivery of friendly, clean, and quick Overall Satisfaction (OS) drivers.
  • Reinforce the Wardrobe 101 Standards with Crew.
  • Perform other duties as directed by management (must align with Crew Access Policy).
  • Resolve guest questions, concerns and issues, including distribution of passes when appropriate.
  • Distribute inventory to support the Food & Beverage stand.
  • Perform actual Crew functions, as business levels require.
  • Provide change, as needed, using remote supply bank or floor safe.
  • Oversee line checks, stocking, Freestyle/condiment areas, and back bar/hot foods assembly.
  • Assist with inventory processes and stock room organization.
  • Follow-up on opening & closing duties, as well as Theatre Clean Up Program (TCUP), Kitchen Clean Up Program (KCUP) or MacGuffins Clean Up Program (Mac-CUP) assignments for the day.
  • Distribute banks (box office, concession, guest service, and arcade).
  • Assist in booth operations.
  • Uphold AMC’s Business Practice Standards and ensure compliance with company programs.
  • Pull cash from drawers and drop boxes and hand to a manager/supervisor to support timely drops.
  • Maintain regular personal attendance for all scheduled shifts to ensure timely performance of duties.
  • Assist with voids, refunds, seat blocking, and line management.
  • Optimize Crew placement for each job function on a round-by-round basis.
  • Secure inventory during theatre closing.
  • Assist with marketing change out of posters, standees, handouts, etc.
  • Deliver superior service when connecting with AMC guests and leading associates.
  • Restock CAABOs (Cash Accepting Automated Box Offices) with monetary supplies.
  • Assist with assigning breaks and jobs within an assigned area.
  • Train and support theatre crew to execute, coach, monitor and assist coordination of Safe and Clean protocols.

SKILL REQUIREMENTS

  • Trained and able to demonstrate competency in all crew positions
  • Ability to work with minimal supervision.
  • Excellent guest service skills.
  • Ability to communicate and work effectively with guests in high volume setting.
  • Ability to work effectively with supervisors and co-workers.
  • Ability to meet deadlines.
  • Effective leadership and interpersonal skills.

UNIFORM

  • Provided by Associate: Black pants, slip resistant black shoes, socks, black belt.
  • Provided by Theatre: Nametag, red t-shirt.

AMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.

Minimum Job Requirements

  • Age 16 or older other location-specific age requirements may apply.

Requirements to be performed, with or without reasonable accommodation:

  • Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor)
  • Standing, walking, lifting, twisting, and bending on a frequent basis.

About AMC

AMC amazing. That's the promise we deliver to nearly 35,000 associates, 240 million guests domestically, and 350 million guests worldwide each year. AMC has propelled industry innovation since 1920, and we continue to innovate by delivering premium sight and sound, new and improved food and beverage options, and diverse content in our state-of-the-art theatres. We focus on delivering friendly, superior service to our guests. We lead by example, have fun, and give back to the communities in which we live and work. If you feel motivated and energized by our culture, and if you can name your three favorite movies in the next 30 seconds, then AMC may be the right place for you. We offer competitive compensation, excellent benefits, and an environment that encourages teamwork, inclusion, collaboration, and results.