Creamery Attendant - Full Time

$18 - $22/hour average, dependent on business volume ($10.50/hour plus tips). Full Time: a position working 35+ hours per week.

Creamery Attendants are based in Antler Hill Village adjacent to Cedric’s Tavern and the Winery, and deliver world class guest service to guests in a timely, friendly manner while working as part of a dynamic, proactive Food & Beverage outlets team. Other duties include keeping work areas stocked, cleaned, and with a great appearance and presentation for the pleasure and service to our guests. This position will also provide general support and assistance to the department, leadership, and company.

Shifts vary, and will include weekdays and weekends.

Benefits include, but are not limited to:

• Access to housing & transportation assistance, subsidies, and resources (based on eligibility criteria)
• And much more!
• Access to Biltmore's on-site health clinic, wellness programs, and health fairs for all employees
• Opportunity to attend Biltmore's holiday party, and other company events
• Access to estate grounds, trails, and amenities
• Free shift meals (and ice cream!)
• Discounts to estate retail shops and restaurants, and other area businesses for all employees

Requirements:

• Solid math skills and the ability to handle cash and credit transactions.
• Must be able to obtain a ServSafe certification within 120 days of hire.
• Previous hospitality, restaurant, retail and/or guest service experience preferred. The ideal candidate will have had six (6) months of prior guest service experience.
• Excellent communication skills.
• Ability to be proactive, take initiative and exercise good judgment.
• Must be adaptable to a fast paced environment and be a hard worker.
• Must have a cheerful, caring, and considerate attitude and a genuine desire to deliver world class service.

Physical Requirements:

• Must be at least 16 years of age.
• Ability to climb stair and ladders as needed.
• Ability to work indoors and outside in all types of weather with fluctuations in temperature and conditions.
• Have the ability to lift up to 50 lbs. on a regular basis.
• Have the ability to stand/walk for extended periods of time.

Essential Job Duties:

• Keeping work area cleaned and sanitized following Health Department guidelines.
• Responsible for learning Micros system.
• Keep product stocked and fresh at all times.
• Keeping the area stocked and well maintained.
• Have excellent money skills.
• Serving and taking care of the guests.