Estate Public Area Attendant - Full Time

The starting pay range for this position begins at $16/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Full Time: a position working 35+ hours per week.

Estate Public Area Attendants will be responsible for contributing to a world class experience for guests by keeping assigned public areas free and clear of litter, dirt, and debris. Duties include but not limited to: picking up litter around various estate parking areas; blowing leaves; emptying trash cans; helping guests; and helping team with other cleaning tasks. In addition, Attendants will provide general assistance and support for the department, leadership, and the company.

Requirements:

• Outstanding attention to detail with focus on quality and service; works with speed and accuracy; works well independently.
• Demonstrated commitment to delivery of world class internal/external guest service; ability to work successfully as part of a dynamic, guest-service oriented team.
• Proactive, takes initiative as appropriate; anticipates and troubleshoots; exercises good judgment; understands and follows safety procedures.
• Strong organizational, planning, time management skills; prioritizes work, adapts, and multi-tasks; works efficiently under deadlines.
• At least six (6) months years of previous experience in a similar custodial/janitorial position strongly preferred. Ideal candidate will have experience in an upscale/luxury hotel or resort.
• Solid interpersonal and communication skills; conveys information clearly, effectively; can take/follow directions; responds appropriately to guest requests.

Essential Job Duties:

• Remove and maintain trash receptacles; maintain, clean, and replenish fitness center area.
• Proper and safe use of all chemicals, tools and equipment.
• Make sure all parking and other assigned public areas are clean and free of litter, trash, limbs, and debris.
• Emergency clean up (bodily fluids) when applicable.
• Maintain the immaculate standards of Biltmore's Facility Services department.
• Snow removal; some storm cleanup when applicable.
• Maintain cleanliness, sanitation, supplies and care of drinking fountains, bathrooms, and other outdoor facilities and areas as assigned.
• Keep supplies stocked and equipment clean and maintained.

Physical Requirements:

• Ability to handle/operate safely commercial cleaning equipment, chemicals, solutions, and treatments.
• Ability to climb scaffolding, or ladders.
• Travel around the property required; must have a valid driver's license and be at least 19 years of age.
• Near/far visual acuity; ability to hear and respond to guests appropriately.
• Ability to work during exposure to dust, dirt, foul odors, bodily fluids, extreme temperatures and weather conditions.
• Stooping, bending, kneeling, crouching, climbing stairs for entire shift.
• Ability to lift 50 pounds regularly, and 75 pounds occasionally.