Corporate Investigator Jobs

Overview

▶Who we are

Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.

As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 67,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.

But there’s a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.

At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It’s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.

Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.

▶How we lead

At 7-Eleven we are guided by our Leadership Principles.

• Do the Right Thing
• Challenge the Status Quo
• Have an “It Can Be Done” Attitude
• Be Courageous with Your Point of View
• Act Like an Entrepreneur
• Be Accountable
• Be Customer Obsessed

Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.

Responsibilities

We have an amazing opportunity for a Corporate Investigator to join a very fun and collaborative team in our Irving, TX Corporate Office. The Corporate Investigator executes the investigation processes designed to eliminate fraud and protect profits. Builds and documents case evidence and works closely with field and corporate Assets Protection and other corporate entities to see all investigations through to resolution.

• Oversees cases through their completion, ensuring appropriate recovery response, documentation and follow up
• Maintains regular communication with the Corporate Investigations Supervisor and other key Asset Protection Partners to align the investigative function with the overall AP strategy
• Executes investigative processes consistently and identifies major areas of vulnerability as it relates to theft
• Initiates, investigates and documents all case evidence in a timely and professional manner to maximize investigative case results
• Works cross functionally with Field and Corporate Asset Protection, Legal, Operations and other corporate entities to resolve investigations
• Conducts investigations into theft and fraud incidents occurring throughout the company
• Upholds a consistent execution of processes and support during litigation; to include the documentation of evidence relating to POS transactions, exception-based reporting, internal and external video and shops
• Investigates complex fraud and integrity concerns in conjunction with the Investigations Supervisors oversight
• Appropriately communicates information to the Corporate and Field Asset Protection Team and assists in establishing a resolutions

Qualifications

• Education:
• Associates/2 Yr Degree Wicklander-Zulawski Interview/Interrogation Certification preferred

Experience

• Experience in executing investigative research
• Excellent verbal and written communication skills.
• The ability to execute multiple priorities.
• Strong analytical knowledge with a comprehensive understanding of retail business acumen.
• 2-5+ years, investigative and retail operations-related experience, multi-unit preferred. Demonstrate capacity for gathering/scrutinizing data to identify issues, opportunities, patterns, and sustainable business solutions.