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Coordinator Ii, Central Business Operations
Company | CarMax |
Address | Richmond, VA, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Motor Vehicle Manufacturing,Retail |
Expires | 2023-09-05 |
Posted at | 9 months ago |
8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238
- Escalate issues to appropriate individuals both internal and external.
- Serve as the point of contact for CarMax locations for title questions and assistance needed to obtain necessary documents.
- Work with internal business partners which could include store management team, purchasing team and accounting areas to assist with any obstacles in obtaining the title.
- Utilize department reports to understand productivity, priorities or items that need to be addressed and schedule/organize individual work accordingly
- Establish and maintain contacts and processes through relationship building with lenders and auctions, focusing on continuous improvement as it pertains to title collection process.
- Review accounts for information pertaining to title release, including payments, documents necessary for resale, any resources that would supply title information and update progress in CarMax systems.
- Collect, secure titles and/or documentation from lenders and auctions needed for resale by obtaining status updates until receipt of title.
- High School diploma/GED and/or related experience/training
- Customer service skills
- Basic working knowledge of Microsoft Word and Excel functions
- Store knowledge preferred, but not required
- High School Diploma or equivalent required
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