Coordination Supervisor Jobs

Summary
The Coordination Supervisor is responsible for the oversight of the coordination team as well as oversight of the clients’ services from onboarding to discharge. This position requires great leadership & communication skills.
The Finance, HR and marketing teams depend on the coordination departments excellence to efficiently conduct their duties.
Responsibilities Include But Are Not Limited To

• Assist with other tasks and projects as needed
• Ensure all clients visits are staffed timely with appropriate caregivers
• Maintain caregiver compliance
• Performs reviews of employees before the end of the probationary period and annually.
• Collaborates with other agency personnel as needed.
• Inform the nurse, patient, and significant other of changes in scheduled caregivers;
• Supervise the coordination staff
• Develops and implements operational policies and procedures to ensure efficient processing of new cases.
• Reviews and approves aide payroll for agency; investigates and resolves billing inconsistencies.
• Interface with patients, caregivers, case managers, and outside vendors to resolve billing inquiries;
• Maintain a healthy caregiver roster
• Resolve client concerns
• Strategize to efficiently communicate with and service our clients
• Develops and maintains provider schedule templates.
• Other duties as requested by the Administrator.
• Ensure verification of patient’s insurance coverage.
• Coordinate Orientation and Inservice classes
• Adjusts templates to reflect changes in the aide schedules or time off.
• Coordinate the activities surrounding patient referrals and the provision of agency services, as directed by the Administrator and/or the Director of Patient Services, including:
• Collaborates with other departments to ensure data is organized, easily retrievable and backed up in the event of a problem with the MIS system.
• Participates in quality assurance/risk management activities.
• Participate in budget planning, as required, and
• Serve as a liaison between the agency and the payor source.
• Reports on activities of department weekly, monthly, quarterly and annually.

Education & Experience

• 2-3 years of prior Supervisory experience
• Computer proficiency and technical aptitude with the ability to use Microsoft products
• Bachelor’s degree preferred but not required
• Capability of effective planning and priority setting.
• Excellent communication and organization skills.

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