Cookie Crew Jobs

Some Of Our Sweet Cookie Crew Perks

As a member of the Cookie Crew at our Charlotte, Hawkins St. store located at 2116 Hawkins Street, Suite 103 Charlotte, NC 28203, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well.

• Excellent training
• Job stability with a rapidly growing and reputable company
• Paid Time Off
• Achievable growth/promotion opportunities
• Pet insurance for your furry loved ones
• Flexible part-time work schedules
• Free cookies & Employee Discount
• You get to work in a fun, exciting team environment

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Cleaning, sanitizing, and maintaining the bakery
• Bake our delicious cookies to perfection & a scoop of ice cream
• Give each customer a warm experience with a smile in person & over the phone
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy

DESIRED SKILLS/EXPERIENCE:

• Prior experience in a customer service focused role - preferred
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States
• Must be 18 years or older to be employed
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills

About us:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 19 years and so. many. cookies. later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 235 stores nationally, an experiential, sweet-easy concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

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