Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Payment Posting Specialist Jobs
Recruited by InTouch Med Supply 10 months ago
Address King of Prussia, PA, United States
Commercial Payment Specialist Jobs
Recruited by Erie Insurance Group 11 months ago
Address Harborcreek, PA, United States
Payment Operations Specialist - Virtual/Remote
Recruited by Enumerate 11 months ago
Address Allentown, PA, United States
Payment Operations Specialist - Virtual/Remote
Recruited by Enumerate 11 months ago
Address Reading, PA, United States
Payment Systems Specialist Jobs
Recruited by U.S. Department of Labor 1 year ago
Address Indiana, United States
Contract: Payment Operations Specialist
Company | Upwork |
Address | Pennsylvania, United States |
Employment type | CONTRACTOR |
Salary | |
Category | Technology, Information and Internet,Human Resources Services |
Expires | 2023-08-10 |
Posted at | 10 months ago |
Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.
- Work closely with the customer support team and external vendors to find a timely resolution to customer’s problems
- Assist with other duties as assigned
- Troubleshoot customer’s needs using Zendesk
- Respond to customer escalations for payments related inquiries/issues in a timely and accurate way
- Collect data from different reporting sources and summarize it
- Document processes and offer ideas for improvement as needed
- Issue credits or payments adjustments to customers with limited errors
- Must be able to work Monday-Friday from 6 am- 3 pm PST, but flexibility in shift times may be required
- Efficient with the ability to work under pressure and meet all SLAs
- Strong attention to detail
- Ability to manage work independently and rise to the occasion to help the team and cross-functional partners
- Deliver excellent customer service while upholding department’s service standards and policies
- Superb MS Suite, Google Suite, and Zendesk experience
- Payment operations experience working in cross-currency, ACH, wire transfer, and credit card space
- English fluency is a must
- Demonstrate strong organizational, written, and verbal communication skills, and critical thinking
- Ability to learn new things quickly
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago