Contract – Product Owner Jobs

Electrify America owns and operates North America’s largest open ultrafast EV charging network, with over 800 stations and 3500 chargers across the continent. Supporting this vast network of charging equipment is our proprietary ‘Nucleus’ cloud backend, including charge point operator (CPO), e-mobility service provider (MSP), and iOS and Android mobile app functionalities. The Product Owner role sits on the Product team within Electrify America’s Technology organization. This individual’s core responsibilities are to help develop and capture functional and technical requirements to support ongoing software development enhancements.

The Product Owner role is highly cross-functional, and will work closely with business stakeholders (Product Managers, Sales leads, Customer Service and Network Operations Center leads, etc.) to understand and refine business requirements. After capturing customer requirements, the individual will work with the software development team (developers, scrum masters) to translate product requirements into technical requirements and prepare all documentation to support efficient and comprehensive software development. This will include developing Epics and stories in our project management tool Jira, and comprehensive documentation in our knowledge management tool Confluence. Finally, the Product Owner will help to prioritize stories in the product backlog for development in upcoming sprints.

Role Responsibilities:

• Defines acceptance criteria for all user stories
• Establishes epics and writes user stories to capture all required work elements for the scrum team
• Collaborates with Product Manager to identify and define business needs and opportunities for improvement
• Serves as liaison and resource to project managers, developers, and other project team members throughout each phase of the process to help clarify and/or resolve issues related to requirement, design, testing and acceptance specifications.
• Collaborates with the Product Manager to ensure that the product backlog is aligned with the product roadmap and provide status updates on roadmap progress
• Progressively elaborates the stated requirements to sufficient level of detail that accurately define the business need within the specified solution scope and provide clear implementation approach to developer team. Validates that requirements meet the business need.
• Uses data from analytics and user feedback to help determine what enhancements should be brought to the product
• Performs investigative work to determine business requirements
• Collaborates with Product Manager, Development Manager, and Development team on product backlog prioritization and sprint planning
• Consults with subject matter experts, technical experts, end users and other stakeholders to gather information about functions, features, data requirements, input requirements, output requirements, interfaces with other systems, etc.

Years of Relevant Experience:

• 3-5 years of relevant experience

Education (Required):

• An associates degree in a technical field or product management or equivalent experience

Education (Desired):

• Agile and/or Product certificates

Skills:

• Ability to analyze and develop business and technical requirements.
• Analytical thinking and problem solving
• Facilitation skills
• Being detail-oriented and capable of delivering a high level of accuracy
• Interpersonal and consultative skills
• Ability to develop and deliver presentations
• Strong written and verbal communication skills including technical writing skills

Specialized Skills (Required):

• Agile software development environment
• Proven experience in bringing stories to refinement meetings with developers
• Proven experience in eliciting requirements
• Proven experience in product backlog prioritizing
• Proven experience in writing user stories and epics
• Proven experience in planning and prioritizing work in sprints with the development teams
• Proven experience working as a Product Owner in Agile software development environment

Specialized Skills (Desired):

• Experience in writing SQL queries
• Understanding of networks, databases and other technology
• Understanding of how to analyze behavioral data to make product decisions

Work Flexibility:

• Flexible location – either Remote or Hybrid (northern VA)