Community Manager Jobs

We are Minnect, a dynamic and growing startup that is revolutionizing the way people access expertise. Our global marketplace, which is part of Valuetainment owned by Patrick Bet-David, provides a platform where users can receive personalized advice and assistance from a diverse range of experts spanning fields such as law, business, finance, entrepreneurship, and more. Whether it's quick answers over text or in-depth advice through scheduled video calls, our platform caters to every user's unique needs.

We are seeking a passionate Community Manager to join our team and play a pivotal role in building, engaging, and maintaining our global community. As a Community Manager at Minnect, you will be responsible for recruiting and onboarding new experts, fostering strong relationships with our existing experts, and providing exceptional customer service to all our users. This is an exciting opportunity to shape and grow a vibrant community within our innovative marketplace.

Responsibilities

• Provide prompt and professional responses to customer support inquiries, effectively resolving issues and ensuring a positive user experience.
• Collect and analyze feedback from both experts and users to identify areas for improvement and enhance our platform and services.
• Recruit, onboard, and manage experts in various fields of expertise, ensuring a diverse and high-quality pool of professionals.
• Monitor and measure the success of community engagement initiatives, adjusting strategies as necessary to optimize results.
• Collaborate closely with the marketing and product teams to effectively communicate new features, gather insights, and drive community growth.
• Cultivate and maintain strong relationships with experts, regularly communicating to address their needs and ensure their satisfaction and engagement.
• Act as an advocate for the needs and concerns of our expert community within the company, ensuring they are met and addressed appropriately.

Qualifications

• Familiarity with online community platforms and social media management, leveraging these tools to drive community engagement.
• Excellent problem-solving skills and a strong customer service orientation, consistently striving to deliver the best possible user experience.
• Strong interpersonal and customer service skills, with a focus on building and maintaining positive relationships.
• Ability to work independently and collaboratively as part of a team, adapting to different situations and working styles.
• Proven experience as a community manager or in a similar role, with a track record of successfully building and engaging communities.
• Exceptional verbal and written communication skills, with the ability to convey information clearly and effectively.
• Bachelor's degree or equivalent experience in Business, Communication, Marketing, or a related field.
• Ability to manage multiple tasks and projects simultaneously, demonstrating efficient prioritization and time management.
• A genuine passion for connecting with people and promoting knowledge-sharing in a community setting.

If you are a passionate, motivated individual who thrives on building and nurturing communities, we invite you to join our team at Minnect, a part of Valuetainment owned by Patrick Bet-David, and contribute to our mission of connecting the world through expertise. Apply today and help shape the future of knowledge-sharing!

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Valuetainment channel on YouTube: https://www.youtube.com/c/valuetainment

This is an in-office position. We are not offering remote. Our office is located in Ft. Lauderdale, FL.

Valuetainment is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.