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Community Manager - F1Rst Residences
Company | JBG SMITH |
Address | Washington, VA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Real Estate |
Expires | 2023-08-21 |
Posted at | 9 months ago |
Who We Are
- Demonstrat e a passion for service excellence that inspires team members to provide service and care that distinguishes JBG SMITH from the competition .
- Provid e team members guidance on expectations that helps them understand how their role and performance contributes to both the team and the company’s performance .
- Empower team members to resolve service issues and work quickly, creatively, and effectively with residents to address concerns .
- Build a strong and cohesive team that is motivated to perform including hiring, training, and supervising either directly or indirectly all onsite community staff .
- Oversee onsite leasing to ensure that the community maintains targeted occupancy goals .
- Drive financial performance in-line with the annual budget and reporting monthly results.
- Routinely inspect the community to ensure that the highest standards are maintained .
- Participate in community activities and social events to build resident relationships.
- College degree preferred.
- Strong aptitude for computer systems and software.
- Five years of experience in residential property management or customer service-related fields such as hospitality, retail, and restaurants and the highest standards of integrity, creativity, and teamwork.
- PROFESSIONALISM – Professional presentation and superior written and verbal communication skills.
- Experience in managing budgets and driving financial performance.
- LEADERSHIP – Dependability as a team member who inspires others to achieve excellence.
- INCLUSION – Commitment to inclusion and treating everyone with kindness, dignity, and respect.
- Prior leadership and supervisory experience and a track record of leading high-performing teams in a fast-paced environment.
- Passion for providing exceptional customer experiences and embodying our core customer service elements of:
- EMPOWERMENT – Proactive approach with a proven capability to take ownership of customer concerns.
- CARING – Demonstrated passion for caring about customers and co-workers alike.
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