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Communications Associate – Social Media And Analytics

Company

Aptive
Address , Remote
Employment type FULL_TIME
Salary
Expires 2023-07-02
Posted at 1 year ago
Job Description
Job Summary:
Aptive is seeking a full-time, versatile Communications Associate with demonstrated experience creating engaging content for large-scale federal social and digital media platforms (e.g., Facebook, Twitter, Instagram, YouTube, blog channels). To be successful in this role, this individual must use strategic communications consulting, research and storytelling to advance the goals and objectives of each campaign. The Communications Associate must also have strong customer interaction skills, a deep understanding of social media analytics and a demonstrated ability to work with various stakeholders across multiple tasks.

Experience developing and delivering compelling, informative and well written content is a requirement. The ideal candidate is a self-starter, proactive problem-solver and action-oriented team player with previous experience translating complex information into plain language. He/she must be committed to providing superior service, poised in a fast-paced environment and have a positive and flexible attitude.
Primary Responsibilities:
  • Take meeting notes for digital team meeting calls every week.
  • Assist with other ad hoc requests, as requested
  • Review all social media graphics to check for accuracy, diversity and branding.
  • Upload all content to the government’s approved posting platform after content has been approved.
  • Review full content calendar with clients and manage edits that result from that review.
  • Manage a large content calendar to include identifying topics, tags, text for graphics and more.
  • Work with the creative team to identify appropriate, diverse imagery to be used on graphics.
  • Implement edits provided by clients and other team members effectively and quickly.
  • Assist with ad hoc social media reports, as needed.
  • Conduct social listening using Sprout Social, managing existing and creating new dashboards, as needed.
  • Translate complex messaging into plain language to ensure materials are easy to read, understand and use.
  • Track metrics using Sprout Social and contribute to the development of a comprehensive monthly analytics report.
  • Write content for about 4-6 posts per weekday, per month (Facebook, Twitter, Instagram).
Minimum Qualifications:
  • Ability to work onsite in Washington, D.C., as needed by client
  • Ability to obtain and maintain a public trust clearance
  • 5 years of related communications experience, preferably developing social media for government clients
  • Legal authorization to work in the U.S.
  • Experience supporting complex projects within the federal government, preferably with VA
  • Bachelor’s degree in related field
Desired Qualifications:
  • Knowledge of military and Veteran populations
  • Ability to get up to speed quickly on complex issues
  • Ability to communicate thoughts, ideas and solutions logically both written and orally
  • Strong critical thinking and analytical skills
  • Capable self-starter with a drive to get all types of work done and high attention to detail
  • Proven ability to organize, prioritize and work well with others
  • Desire to work in a fast-paced, rapidly evolving environment
Client Information:
The Department of Veterans Affairs (VA) aims to provide veterans and their families with the services and benefits they have earned through their military service. For more than 100 years, VA has helped veterans enroll in health care, take advantage of a variety of benefits (e.g., home loans, disability compensation, insurance) and secure dignified burial services.
About Aptive:
Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We’re advisors, strategists, and engineers focused on people, above all else.

We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.
EEO Statement:
Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.
COVID 19 Vaccine Statement:
This position supports a federal government contract and is subject to government vaccination mandates or other customer vaccination requirements. All new hires are required to report their vaccination status and proof of vaccination, or an adjudicated accommodation may be required for employment.