College Counselor Jobs

About HelloCollege

At HelloCollege, we help families navigate all aspects of college planning from start to acceptance. Our program consists of one-on-one virtual counseling sessions, interactive group workshops, online e-learning, and other educational resources. Our goal is to help students get into their top-choice college, reduce the costs of college, and graduate on time with a job in their major. Our role is to reduce the stress of students and parents by properly preparing and guiding students through college planning.

About the College Counselor Role

As a HelloCollege College Counselor, you will be responsible for guiding a caseload of students and families through the HelloCollege program. You will strive to ensure every student completes the program and accomplishes their college planning goals while also helping the company grow. This is a mid-level position for an experienced professional. The College Counselor will report to the Director of Client Services.

Responsibilities

• Diligently track all communication with families
• Facilitate and lead up to four online workshops/month based on your areas of subject matter expertise
• Contribute to efforts to drive referrals, testimonials and online reviews
• Maintain knowledge of higher education and college planning trends
• Maintain 95% healthy contact rating, 95% retention rate
• Manage a caseload of up to 150 students according to HelloCollege program blueprint and counselor service level agreements including meeting cadence and support response times
• Be an active leader in developing a positive company culture and promote company growth
• Ensure students progress through the HelloCollege curriculum, achieve key milestones, participate and complete the program
• Actively participate in team meetings, knowledge sharing, shadowing and mentoring of other team members
• Creates positive and lasting relationships with families
• Assists in overseeing partnerships with schools and organizations
• Conducts college planning consultations with students and parents via video conference to uncover the unique needs of each family, provide them with college planning guidance, and match them with the right HelloCollege program.

Job Requirements

• Public speaking and event facilitation experience is a plus
• Demonstrated ability to work collaboratively and build relationships with diverse stakeholders
• Experience with highly selective college counseling, college admissions, school counseling, or student advising is required
• Ability to connect with students and parents from diverse academic, ethnic/racial and socioeconomic backgrounds
• Master’s degree or College Counseling or certification required
• Excellent written and verbal communication skills
• Strong case management skills: ability to juggle multiple priorities, attention to detail, and ability to prioritize tasks appropriately
• Proficient technology skills (required) using Microsoft Office (Word, Excel, PowerPoint) & Google Drive (Docs, Sheets, Slides), and able to quickly learn how to use new programs/systems
• Highly knowledgeable about selective and highly selective US colleges and universities

Skills

• A passion for helping students achieve better outcomes
• An outgoing personality with great energy and excellent phone and presentation presence
• Highly motivated and results-driven with a track record of meeting and exceeding goals
• Experience working with students with learning differences
• Ability to connect with clients from diverse academic and socioeconomic backgrounds

Other Information

• Remote, Work from Home
• Schedule is flexible and requires 3-4 evenings per week and 1-2 Saturdays a month
• Full-time
• Workload varies by season, with busy season April-December

We offer excellent benefits including:

• Unlimited PTO
• Bonus incentives for referrals, reviews
• Health
• Short-term and long-term disability insurance
• Dedicated professional development days to visit and research colleges
• Coverage for professional memberships (ex. NACAC)
• Vision
• Opportunity to earn extra income by conducting college planning consultations with prospective families
• Dental
• 401k