Collections Specialist Jobs

Employ empowers organizations of all sizes to overcome their greatest recruiting and talent acquisition challenges. Offering a combination of purpose-built intelligent software technologies, services, and industry expertise, Employ provides businesses of all sizes with powerful solutions for recruiting a diverse workforce. Through its JazzHR, Lever and Jobvite technologies, and NXTThing RPO services, Employ serves more than 21,000 customers across all industries. For more information, visit us at www.employinc.com.

As a member of Accounting & Finance Shared Services, you will play an integral role in performing professional collections for past due business accounts. We need a go-getter who is eager to learn new things and own their piece of the team Goal.

Responsibilities may include:

• Find and correct errors within your daily tasks to avoid future issues
• Identify and communicate potential risk accounts with other departments to determine next steps towards resolution
• Reduce the overall past due (and bad debt) balances
• Daily posting of customer payments received via check, wire, ACH and credit card
• Emailing and calling commercial customers regarding aged account receivable invoices
• Desire to cross-train within your department to better assist your team
• Research and resolve payment discrepancies and conduct account reconciliations as needed
• Record information daily regarding collection status/efforts in the AR platform with great attention to detail
• Prompt response to customer account inquiries including sending customer statements and/or invoices as requested
• Prepare credit memos and write-offs for management approval
• Within first 60 Days: Possess a working knowledge of company policies, procedures, and products
• Grow with the role as new duties emerge in a dynamic workplace
• Research unapplied cash and missing payments
• Demonstrated success managing a diverse workload and prioritizing based on current business and time constraints

Qualifications and Education Requirements

• Time Management
• 2+ years of business-to-business collections
• Ability to multi-task and handle multiple clients and issues simultaneously
• Ability to stay on task and productive while working in a remote setting
• Strong math skills
• Effective communication across all levels of an organization by phone, email and in person
• Ability to complete repetitive tasks with accuracy and attention to detail to identify inaccuracies
• Advanced Excel proficiency
• 2+ years of professional experience in invoicing and collections
• Ability to work well in a Team environment while maintaining individual accountability

Employ is an Equal Opportunity employer.

Employ is an EVerify employer.