Coach, Health Full-Time Jobs

Deliver telephone-based interventions promoting wellness, self care and chronic condition management using behavior-change approaches. As the recognized behavior change expert, act as a referral and resource for providers, support staff and others throughout the region. Offer members appropriately tailored resources and referrals within the KP system and outside community. Interact and collaborate with clinicians/health care team as needed to coordinate care/service and provide KPNW electronic medical records documentation. To provide trainings/education on the department and its programs and services, as well as behavior change principles and wellness topics to members, clinicians, medical office staff, other Kaiser Permanente employees, employer groups, and the community.

• Assist in the development, implementation and evaluation of health education interventions, products and webinars. Review and give input on staff/member communication, policies, protocols, programs and services specific to the health behavior coach team.
• Conduct client triage to assess and provide appropriate health education services, counsel and motivate clients appropriate to clients stage of readiness, encourage personal responsibility and reinforce self-care principles. Operate as part of a multidisciplinary team with health care team, pharmacy, etc. Document clients progress, outcomes, etc. in KPNW electronic medical records, and in department databases as needed. Refer appropriately.
• Perform other duties which are appropriate to the position as requested.
• Interact with medical staff via KPNW electronic medical records referrals, phone, e-mail, and other means to provide consultation on clients health education needs.
• Facilitate health education interventions/trainings to individuals and groups within and outside of KPNW including but not limited to KPNW staff, members, employer groups and community groups.
• Engage in activities to support department operations: participates in team and staff meetings and continuing education. Provide and participate in peer consult, support, and triage around Health Education Services interventions.
• Represent department to KPNW staff, interregional committees and workgroups, employer groups, professional organizations, community health events and coalitions, worksites and promotional programs.

• Minimum two (2) years of (full time equivalent) experience with health behavior change/health coaching.
• Minimum two (2) years of (full time equivalent) experience in an HMO setting or other health care setting.

• Masters degree in health education, education, social work, behavioral sciences, health sciences, or nursing.

• Health and Wellness Coach Certificate within 12 months of hire

• Demonstrated customer-focused service skills.
• Demonstrated ability to multi-task effectively.
• Knowledge of adult learning theories and models.
• Ability to conduct real-time resource and information searches using Internet.
• Microsoft Office competency.
• Advanced knowledge of health behavior change theories and models, including motivational interviewing (showing minimum of 16 hours MI or other health behavior training, CHES certified or equivalent certification).

• Knowledge of best practices for tobacco-cessation.
• Current certification in wellcoaches or equivalent accredited program.
• Ability to use data from various sources to report on and inform program performance.
• Minimum one (1) year of program design, management and evaluation.
• Microsoft Access or other database programs.
• Minimum three (3) years of experience working in an HMO setting or other health care setting.
• Minimum three (3) years of experience with health behavior change/health coaching.
• Minimum two (2) years of experience with addicted populations (preferably tobacco-cessation).

PrimaryLocation : Oregon,Portland,North Interstate Services Building
HoursPerWeek : 40
Shift : Variable
Workdays : Mon, Tue, Wed, Thu, Fri, Sat, Sun
WorkingHoursStart : 12:01 AM
WorkingHoursEnd : 11:59 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : W05|AFT|Local 5017
Job Level : Individual Contributor
Job Category : Education / Training,Education & Training
Department : North Interstate - Smoking Cessation Program - 1008
Travel : No
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.