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Company | Associa |
Address | Naples, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Real Estate |
Expires | 2023-07-23 |
Posted at | 10 months ago |
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
- Performs administrative duties.
- Performs administrative and general support duties to assist Property Manager(s).
- Assists Property Manager with billing issues and research account information as needed.
- Maintains key fobs and access cards and secures the office and telephone system at close of day.
- Maintains electronic and hard copy filing system and efficient information retrieval system.
- Assists Property Manager to track and record charges.
- Performs clerical duties which include photocopying, faxing, operating postage machine, and preparing large volume documents for mailing.
- Retrieves voice mail message and returns or forwards calls as appropriate.
- Schedules amenities for residents.
- Manages Board of Directors and general community email list servers and composes written correspondence.
- Sorts and distributes incoming mail.
- Assists with any special projects as assigned.
- Refers all request for quotes to the Property Manager for approval.
- Provides exemplary customer service to homeowners, guests of the community, the Board of Directors and the Property Manager(s).
- Runs all Compliance, Architectural, Financial and gate reports for Property Manager.
- Must have strong multi-tasking skills and meet reasonable deadlines.
- Assistance with social events coordinating required.
- Must be a self-starter and can work independently without supervision.
- Must consistently contribute as a team player.
- Must have a positive and professional appearance, attitude, and demeanor.
- May be involved in mildly difficult situations.
- Must have the ability to work independently even when not given a specific task.
- Will be communicating with all levels of personnel, so clear and concise communication is a must.
- Must possess excellent verbal and written communication skills.
- Must be accurate, detail-oriented, and dependable.
- Quick learner with new software programs such as VMS/Brivo/Comweb/Smartwebs.
- Excellent customer service and organizational skills are required.
- Positive attitude especially when faced with stress or tense situations.
- Physical demands involve processing, lifting & moving incoming & outgoing boxes (25 to 30 pounds).
- Lengthy periods of sitting, standing, bending, and stooping are required.
- A lot of face-to-face interaction with homeowners.
- The knowledge and skills typically gained through the acquisition of a high school diploma and/or GED.
- Proficiency in MS Word, MS Excel, MS Outlook.
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