Clinician Scheduler Jobs

• Experience with physician or provider scheduling is required.
• ShiftAdmin experience strongly preferred.

Develop and manage schedules for clinicians at hospital locations to ensure that all shifts are fully staffed for expected patient volume. This role will work with Clinicians, Leadership and Site Directors to ensure appropriate clinician coverage is in place to treat expected patient volumes. Contributes to the operations of the hospital locations by ensuring correct staffing is available for all shifts and affects patient care by ensuring that appropriate providers are in place 365/24/7. Contributes to corporation’s financial performance by managing schedule based on tiered prioritization of clinician utilization, optimizing clinician availability, assisting in requesting and planning future over/under staffing needs and adjusting as needed on a continual basis.

Remote-based position.

ESSENTIAL JOB FUNCTIONS:

• Responsible for ensuring anticipated and last-minute open shifts are filled. Responsible for communicating changes to schedule and ensuring all necessary parties are aware and in agreement.
• Work with Scheduling Optimization Manager to schedule traveling physicians and to optimize site allocation process.
• Work with President/VP/Site Directors to make needed adjustments to schedule for service/budget under immediate deadlines.
• Work with clinician schedulers to ensure coordination of the utilization of cross credentialed providers and days of availability.
• Communicates terms and premium rates with providers to ensure all shifts are covered after provider scheduled to contract max in accordance with site leadership.
• Discretion in use of escalation process when clinician leadership support is necessary to effectively create a schedule.
• Schedule providers based on budgeting tiers. Maximize use of local FT clinicians based on contractual obligations followed in descending priority of PT, FF then locums.
• Compile standard reports based on historical data to determine future staffing/mutual aid needs.
• Ability to investigate source of any complaints, analyze underlying reason and resolve as appropriate.
• Works independently utilizing scheduling software (Shift Admin) to auto- generate schedules based on customizations, rules, and weightings.
• Responsible for Shift Admin setup and proper application of shifts with pay codes to automate payroll through Workday integration.
• Ensure distributed days of availability allow for complete staffing of all shifts. Optimize trades and shift blocking to minimize costs of traveling physician expenses.
• Responsible for ensuring continuity of care, shift equity and distribution in accordance with site specific scheduling policies.
• Analyze metrics and reporting, able to communicate results
• Responsible for coordinating and securing the use of outside clinician resources through locum companies within budgeted goals as necessary to complete the schedule.
• On Call responsibilities may be required.
• Utilize strong judgement when deviations from established policies and procedures are necessary in order to complete schedules based on established deadlines.
• Responsible for ensuring all parties are in alignment and agreement with scheduling policies and decisions surrounding specific issues including local and support clinician leadership.
• Responsible for maintaining provider satisfaction in regard to monthly schedule. Ensures expectations are clear of clinician scheduling requirements and expectations from scheduling.
• Establish relationships with all providers to learn their scheduling preferences and hard stops. Use discretion to determine reasonable asks and when medical director approval/denial is necessary.
• Work directly with site Physician/APP leaders to ensure optimal schedules prior to publish.
• Collaborate with credentialing and other departments to ensure available staffing.
• Analyze requests, identify potential areas of conflict and determine best solution. Implement escalation process if unsuccessful in resolving independently.
• Creates and maintains schedules for multiple hospital locations 45-90 days ahead of start of month.
• Modification of shift maps as directed by site leadership

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to effectively perform in a multi-task work environment
• Programs- Outlook, Word, Excel and Adobe Acrobat
• Previous experience working with clinicians preferred
• Strong communication and interpersonal skills
• Professional presentation/phone savvy
• This position requires long periods of sitting and reviewing data on computer monitors
• Knowledge and skills in using personal computers (Windows) with a strong emphasis on Microsoft Office
• Uses critical thinking skills to make decisions
• Ability to maintain patience and composure in difficult situations
• Technical ability with scheduling software
• Ability to navigate and function under a dual and/or remote reporting structure
• Ability to identify and communicate emerging issues to management
• Higher-level analytics skills
• Strong organization and problem-solving skills
• Ability to prioritize competing needs

EDUCATION AND EXPERIENCE:

• Shift admin scheduling experience preferred
• Bachelor’s degree preferred
• Experience creating/managing complex fluid schedules