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McKinley: Youth, Family, and Community are what we are all about! We offer a great working environment and benefits package! McKinley encourages growth so that you can Be your Best H.U.M.A.N.

At McKinley employees share a set of guiding principles: We embrace a culture that is Hopeful, Understanding, Moral, Awesome, Nurturing. - H.U.M.A.N.

The Company: McKinley is a highly respected welfare organization with a comprehensive array of programs and services – which touch nearly 1,800 lives annually – include short-term residential treatment program (STRTP), Foster Care, Adoptions, Mental Health Services, and Special Education. McKinley has 5 locations throughout southern California with our main campus located in San Dimas. We embrace a culture that is H.U.M.A.N.- Hopeful, Understanding, Moral, Awesome, Nurturing. McKinley has created a Hopeful environment, in which we choose optimism in finding the motivation to achieve our greatest dreams. We are a team dedicated to Understanding individual needs and do so by listening and embracing each individual’s stories. We strongly embrace our agency’s Morals by treating everyone with kindness and respect. At McKinley, we acknowledge our team member’s and clients’ Awesome qualities by celebrating what makes each individual unique. We are dedicated to Nurturing a Trauma-Informed Integrated Care approach that has created a unique culture within the organization. We celebrate diversity by our commitment to cultivating an inclusive and affirming environment for all.

The Position: We are looking for a Quality Improvement Analyst, who is willing to embrace McKinley’s mission and H.U.M.A.N values. The role of the Quality Process Improvement Specialist is to ensure quality improvement activities at McKinley are managed in accordance with best practice principles.

Compensation And Benefits

The salary we’re offering is $64,484 annually depending on experience.

Our people are the heart of our organization, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being.

• Tuition Reimbursement
• Paid Time Off
• Credit Union Membership
• Employee Referral Bonus
• Life Insurance
• Paid Holidays
• Medical, Dental, and Vision Insurance- we offer a company defined contribution of $540/month
• Flexible Spending Account
• Employee Assistance Program
• Sick Time
• Training Opportunities to Further Personal and Professional Growth
• 403(b) retirement plan with company match up to 3%

Qualifications

• Strong Understanding of electronic health records software, and administration management software;
• Project Management experience is preferred.
• Strong interpersonal and communication skills (Oral, and written)
• Strong background in process improvement practices (root cause analysis, workflow charts, etc.)
• Bachelor Degree in a related field;
• Prior Experience working in child welfare agency preferred.
• Strong Analytical Ability Required;
• Master’s degree preferred;
• Experience with business intelligence software (Power BI, Tableau, etc.), reporting tools, SPSS and SPSS software preferred.

Key Responsibilities

• Partner with program leadership to understands specific workflow issues and ensure they are addressed and/or incorporated in overall process excellence projects.
• Support the Quality Systems Department in the planning, implementation, and evaluation of key performance indicators and program processes and help develop action plans, including follow up and accountability of implementation of corrective action plans.
• Monitor and measure the benefits of post process implementation to ensure quality, efficiency, and improvement of processes.
• Lead improvement projects including assessment, planning, and follow up.
• Help create and implement workflows and policies and procedures in the different programs.
• Lead the efforts in documenting process improvements and the creations of workflow.
• Develop project plans and facilitate cross-functional work groups and efforts to ensure projective objectives are achieved
• Foster an open environment where concerns and opinions can be freely expressed and addressed in effort to proactively focus on the uncertainties and risks involved in any project.
• Identify process improvement gaps and analyze program needs, procedures, and areas of opportunity.
• Other related duties as assigned.
• Support quality improvement initiatives by helping coordinate, manage and oversee the implementation of quality improvement activities.
• Continuously evaluate existing processes, procedures, systems and workflows to identify risks, issues, and challenges.
• Leverage various process improvement methodologies such as root cause analysis, process mapping, and other work to identify areas of improvement and opportunities.

Why Should You Apply?

• Employee tuition reimbursement
• Great training for staff
• Several benefit options
• Competitive pay
• Our Mission- work for an organization that makes a real difference in people’s lives

Join McKinley to Be Your Best H.U.M.A.N.

McKinley’s response to COVID-19: The safety of the families, children, clients we serve as well as our valued team members is our priority. We want to make sure everyone at McKinley feels safe and welcomed. We are taking all the necessary precautions and safety measures to maintain a safe environment throughout our different locations. We are providing PPE to our team members and visitors along with practicing social distancing measures.