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Clinical Systems Analyst I

Company

Phoenix Children's Hospital
Address , Phoenix, Az
Employment type FULL_TIME
Salary
Expires 2023-07-24
Posted at 11 months ago
Job Description

Performs activities related to the design, build, implementation, and support for the clinical based applications. Provides general analysis of one or more applications and procedures within the healthcare setting. Performs work that tends to be of low to moderate technical and clinical complexity. Acts as a liaison between the Information Technology department and organizational units to tailor the Clinical System to meet the unique needs of the Hospital

PCH Values

  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.
  • Collaborative within our institution and with others who share our mission and goals
  • Excellence in clinical care, service and communication

Position Duties

  • Participates in implementation projects by completing all assigned project tasks
  • Keeps commitments
  • Consistently Accountable
    • Keeps commitments
    • Participates in implementation projects by completing all assigned project tasks
  • Confirms understanding of project needs and personal responsibilities
  • Identifies needs and participates in process improvement initiatives (e.g., rounding, committees)
  • Takes direction, works well individually and within a team
  • Escalates when necessary
  • Communicates progress
  • Consistently Self-Directed
    • Confirms understanding of project needs and personal responsibilities
    • Communicates progress
    • Escalates when necessary
    • Identifies needs and participates in process improvement initiatives (e.g., rounding, committees)
    • Takes direction, works well individually and within a team
  • Participates in the help desk and after-hour call rotations
  • Troubleshoots, solves and documents incidents using the hospital ticketing system
  • Prepares support documentation, test plans, basic specifications, and task plans
  • Supports the clinical systems by responding to basic or low complexity incidents and requests
  • Performs basic design, configuration, testing, and implementation of clinical applications
  • Consistently produces quality work product that is accurate, complete and detailed
    • Performs basic design, configuration, testing, and implementation of clinical applications
    • Supports the clinical systems by responding to basic or low complexity incidents and requests
    • Participates in the help desk and after-hour call rotations
    • Troubleshoots, solves and documents incidents using the hospital ticketing system
    • Prepares support documentation, test plans, basic specifications, and task plans
  • Demonstrates basic positive listening skills
  • Maintains a pleasant and caring attitude
  • Consistently demonstrates a collaborative communication style
    • Oral and written communication is clear and concise
    • Interacts with customers in a courteous and professional manner
    • Maintains a pleasant and caring attitude
    • Represents IT positively to other parts of the organization
    • Is open to new ideas
    • Demonstrates basic positive listening skills
  • Is open to new ideas
  • Oral and written communication is clear and concise
  • Represents IT positively to other parts of the organization
  • Interacts with customers in a courteous and professional manner
  • Performs miscellaneous job related duties as requested.