Clinical Research Operations Specialist

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

We are actively expanding our central research teams to support Principal Investigators (PIs) and study teams who are focused on mission-critical clinical trials programs. The Clinical Research Operations Specialist will be primarily responsible for driving activities to help ensure all clinical implementation issues for a study are identified and addressed in a timely manner. The role is a key member of the Clinical Readiness Team within the Fred Hutch Clinical Research Support Department, and actively collaborates with Clinical Trial Nurses, pharmacists, clinical service areas and research teams in driving implementation activities. This is a high-growth opportunity that allows for learning & impact in a variety of dimensions including cutting edge clinical trial operations, process improvement, technology tools and data-driven decision making.

Responsibilities

• Work with a variety of systems and tools including project management tools such as Smartsheet, ticketing systems such as Zendesk, Microsoft Office 365 tools – actively work to enhance how systems can be used to make processes more efficient & accurate
• Embrace change & continually advocate and support process improvement efforts
• Highlight any areas where documents are inconsistent or require additional clarification
• Actively facilitate stakeholder meetings, prepping agendas and pre-read materials, collecting & synthesizing inputs, guiding discussions in a solution-oriented way, documenting minutes and following up on action items
• Highlight any areas where additional operational workflow/training is needed to accommodate protocol activities and identify implementation barriers
• Understand and stay up-to-speed on operational practices at Fred Hutch and UW to help identify where specific protocols may not adhere to standard operating practices and require additional process analysis before they can be implemented
• Organize and manage time and tasks independently
• Develop and/or present content to senior leaders and other groups
• Understand multiple complex clinical trial protocols & associated documents:
• Draw out key information to help identify how research will be integrated into clinic activities
• Provide timely & accurate updates on status to customers and leadership

Qualifications

Required

• 2 years of health care operations experience preferably in clinical research
• Detail oriented
• Strong written and verbal communication skills
• Demonstrated ability to deliver outcomes in fast paced environments
• Demonstrated ability to work as an effective member of an interdisciplinary team
• Customer service oriented
• Demonstrated skills in critical thinking and problem solving

Preferred

• Experience with Clinical Trials Management System (i.e., OnCore, Velos, etc.)
• Oncology research experience
• Bachelor’s degree in science, technology, or related field
• Project Management experience
• Experience with Zendesk or other customer service software
• Certified Clinical Research Coordinator (ACRP), Certified Clinical Research Professional (SOCRA), or equivalent certification preferred
• 2 years of clinical research experience

This position is patient facing and/or requires access to Fred Hutch clinical facilities. As such, full COVID-19 vaccination is required as a condition of employment, without exception. Booster doses are strongly recommended but not required. If declining a booster, completion of the COVID-19 Vaccination Status Form Questionnaire and COVID-19 Booster Declination Training is required. Because of our immunocompromised patient population, there are no medical or religious accommodations available for any employee who is patient facing and/or requires access to Fred Hutch clinical facilities. Only employees whose positions are fully remote, who are not patient facing and/or require no access to clinical facilities, may apply for medical or religious accommodations. As a condition of employment, newly hired employees must provide proof of vaccination before their first day of employment.

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

The annual base salary range for this position is from $65,484.00 to $96,349.00, and pay offered will be based on experience and qualifications.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).

This role will have the opportunity to work partially at our campus and remotely.

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at [email protected] or by calling 206-667-4700.