Clinical Hospital Security Officer - Safety & Security

The University of Iowa Hospitals & Clinics department of Safety and Security is seeking a Clinical Hospital Security Officer. Under the direct supervision of the Security Supervisor and Nursing Director, this position is responsible for protecting patients, visitors, employees, and hospital property by rounding in assigned areas, engaging patients, and promoting a safe and therapeutic environment while enforcing hospital policies at the University of Iowa Hospitals & Clinics.

• Respond to lock/unlock doors, respond to entrapments or elevator issues, and assist in traffic/parking enforcement
• Respond to and assist in controlling combative patients
• Conduct incident investigations and provide documentation for follow-up
• Perform security checks, patrol facility, and monitor special assignments
• Report and follow-up on all safety and fire hazards
• Follow standard precautions using personal protective equipment (PPE) as required
• Work in collaboration with departmental staff (RNs, Behavioral Health Consultants, Unit Clerks, Psychiatric Nursing Assistants, etc.) to protect patients, visitors, and employees
• Exhibit a professional image and demeanor. Utilize interpersonal skills and customer service abilities to create a positive environment for patients, visitors, and staff
• Maintain a working knowledge of computers to process data, operate fire alarm systems, and security systems
• Complete appropriate documentation of various incidents
• Support and enforce all security policies and procedures
• Provide a presence in the inpatient psychiatry clinics
• Provide surveillance of Behavior Health Units
• Deter vandalism, theft, and abuse through routine patrols
• Perform safekeeping procedures
• Respond to and resolve emergencies such as fire, HazMat, security alarms and patient/visitor/staff assists
• Intervene in patient, visitor and/or staff confrontations as appropriate using least restrictive methods
• Complete mandatory education and training to maintain organization and department specific competencies and requirements. Maintain applicable certifications
• Provide effective oral and written communication
• Assist in re-direction and de-escalation of patient situations. Work to prevent aggressive behavior

University of Iowa Hospitals & Clinics—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

Percent of Time: 100%,

Schedule: Shifts are based on Business need. 8 hour shifts between 9:00am - 9:00pm

Salary: $35,984.00 per year plus shift differentials and potential overtime

Benefits Highlights

• Regular salaried position located in Iowa City, Iowa
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
• For more information about Why Iowa?, click here

Minimum Requirements

• Two years’ experience in security and safety, or fire safety, or law enforcement; or
• Ability to obtain basic certification from International Association for Healthcare Security and Safety (IAHSS) within 6 months of hire and maintain certification for duration of employment
• One year of post-high school education related to security and safety and one year of experience in security and safety; or
• Possession of appropriate driver’s license and ability to meet UI Fleet Safety Standards.
• Two years of post-high school education related to security and safety.

Desirable Requirements

• Strong interpersonal skills
• Ability to communicate and redirect negative behavior in a courteous and direct manner
• Experience working with Behavioral Health patients
• Experience as a Psychiatric Nursing Assistant, Hospital Support Person, or in a like position
• Experience using Epic

Desirable Certifications

These will be required in the training process for this position

• Satisfactory completion of the established Psychiatric Nursing Assistant Training Program or an equivalent program.
• Safety Care Training
• Crisis Intervention Training (CIT)
• Management of Aggressive Behavior (MOAB) certified
• Crisis Prevention Institute Instructor certified

Application Process

To be considered, applicants must upload a resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 10 calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check.This position is not eligible for University sponsorship for employment authorization.

With additional questions, please reach out to [email protected].

Additional Information

• Appointment Type: Merit
• Schedule: Full-time
• Classification Title: Hospital Security Officer
• Work Modality Options: On Campus

Compensation

• Pay Level: 8

Contact Information

• Contact Email: [email protected]
• Organization: Healthcare
• Contact Name: Austin Bullock