Clinical Director Jobs

TheClinical Directoris responsible for the overall clinical operation of the Hospice agency. This role oversees the dynamic interdisciplinary team and works closely with the Administrator to ensure compliance and excellent patient care. Key responsibilities involve budgetary, management, leading the activities of the nursing team, providing clinical direction, and ensuring compliant growth and profitability of the agency. This individual drives team work, leads by example, and has a focus on quality care.

Responsibilities

• Responds to patient complaints in a timely and thorough manner with customer service as top priority.
• Responsible for orientation of new organization personnel.
• Performs joint visits with associates at least semi-annually and documents their performance.
• The Clinical Director (CD) is responsible for the overall direction of hospice clinical services.
• Documents complaints and communicates with associates in response to complaints as appropriate.
• Performs joint visits with associates at least semi-annually and documents their performance.
• Assists CEO in hiring, evaluating, and terminating clinical personnel.
• Other duties as assigned by the Executive Director/Administrator
• Participates in the planning, development and implementation of in-services and continuing education programs to meet education and training needs of organization personnel.
• Ensures patient care is performed according to agency policy and regulatory/state requirements.
• Coordinates the on call schedule, weekend schedule, and vacation schedule for all clinical staff.
• Promotes hospice referrals in the health care community.
• Responsible for holding clinical staff accountable for meeting all productivity and quality standards.
• Participates in regulatory agency reviews.
• Oversees and is responsible for the content and compliance of every clinical note, order, practice and process produced or performed by the clinical staff.
• Submits data quarterly results to Compliance and Quality Manager.
• Performs visits and admissions as needed based on staffing availability and coverage during vacations or illness.
• Documents complaints and communicates with associates in response to complaints as appropriate.
• Accountable to counsel and develop associates in the meeting of their job expectations.
• Assures compliance with all local, state and federal laws regarding licensure and certification of organization.personnel and, maintains compliance to the Hospice Care standards.
• Conducts clinical performance evaluations a minimum of semi-annually, or more frequently if indicated.
• Works cooperatively with intake and marketing staff in accepting new referrals.
• Coordinates the on call schedule, weekend schedule, and vacation schedule for all clinical staff.
• Collects/trends all required data for programs and utilizing appropriate forms.
• Promotes hospice referrals in the health care community.
• Responds to patient complaints in a timely and thorough manner with customer service as top priority.
• Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated.
• Interprets operational indicators to detect census changes and increases or decreases in volume, which could impact staffing levels, revenues or expenses.
• Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the Organization.
• Ensures patient care is performed according to agency policy and regulatory/state requirements.
• Participates in regulatory agency reviews.
• Responsible for holding clinical staff accountable for meeting all productivity and quality standards.

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NOTE:This job description is not intended to be all-inclusive. Associate may perform other related duties as negotiated to meet the ongoing needs of the organization.

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Qualifications

Educational Requirements Registered Nurse with current licensure to practice professional nursing in the state where agency located.

• Bachelor's degree in Nursing from an accredited program by the National League for Nursing.
• Master's degree in health care preferred

Position Requirements Minimum of three year experience in providing medical, oncology, home health care, or hospice nursing preferred. (This may be higher by state specific regulation.) Previous management or supervisory experience preferred.