Clinical Assistant Jobs

POSITION

Clinical Assistant

STATUS

Non-Exempt

DEPARTMENT

Primary & Specialty Care

REVIEW CATEGORY

Clinical Patient Care

REPORTS TO

Practice Manager

REVISION DATE

3/22/21

REVIEWED BY

Director of Dept Operations and Human Resources

SUPERCEDES

NA

POSITION

SUMMARY

Performs general care to patients under supervision, including maintenance of medical records, rooming patients, taking vitals, cleaning, and stocking rooms.

POSITIONS

SUPERVISED

None

ESSENTIAL FUNCTIONS AND JOB RESPONSIBILITIES

• Documentation of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
• Performs the technical component of the department’s clinical procedures competently within the scope of successful completion of training.
• Observes and maintains records on patients’ care, condition, reaction and progress.
• Monitors patients’ vital signs and assists with in-office procedures as determined by manager, rendering professional care for the comfort and wellbeing of each patient.
• Performs other duties as assigned when appropriate.
• Maintains accurate/current logs for equipment, i.e., refrigerator temp, autoclave, eyewash, crash cart, etc.
• Cross trains in other positions where appropriate as determined by manager.
• Prepares equipment and assists physician during examinations and treatment, if needed.
• Assists to meet patient’s medical and service needs in order to maintain optimal patient flow within the scope of successful completion of training.
• Appropriately responds to emergency situations.
• Receives patients professionally in waiting area and rooms them per department protocol.
• Attends department and all staff meetings as required.
• Adheres to HIPAA guidelines set forth in Clinic policies and procedures.
• Communication of patient care is thorough, objective, concise, and follows appropriate legal guidelines.
• Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
• Attends training programs as required.
• Provides counseling as necessary, answering patients’ questions and concerns within the limits dictated by each physician.
• Exhibits computer systems knowledge and proficiency as necessary to perform job functions.

Position Requirements

Education/Certification/License

Qualified candidate would possess patient care background and related experience. Medical terminology is preferred.

Knowledge, Skills, and Abilities

Good collaboration and teamwork skills. Professional and customer service oriented. Proficient computer skills including EMR, highly organized, ability to multi-task and enjoy working in a very fast paced environment. Able to work with diverse patient base of all ages. Perform basic back office skills including collecting height, weight, and BP. In addition, must be able to anticipate the needs of the MA, RN, or LPN and require minimal supervision. Prior experience is a plus. Excellent interpersonal skills, including customer service, patience, empathy, and compassion. Effective communication skills, including active listening, writing, speaking, and reading comprehension. Fast and adaptive problem-solving abilities, Keen attention to detail and good understanding of patient care policies and regulations.

Special Demands/Requirements

None

ADA JOB REQUIREMENTS

Physical Demands

Stooping, Kneeling, Crouching, Walking, Fingering, Hearing, Pushing, Grasping, Repetitive Motions, Reaching, Pulling, Feeling, Standing, Lifting, & Talking

Physical Requirements

Medium Work - Exerting up to 50lbs of force occasionally, and/or up to 20lbs of force frequently, and/or up to 20lbs of force constantly to move objects.

Visual Acuity

Visual acuity to perform an activity such as operating a machine where the seeing job is at or within arm's reach; performs mechanical or skilled trades tasks of a non-repetitive nature.

Environmental Conditions

The worker is subject to hazards including moving mechanical parts, electricity, high places, or chemicals.