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Clinic Receptionist Jobs
Company | ArchWell Health |
Address | Bradenton, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-07-23 |
Posted at | 10 months ago |
ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.
- Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process
- Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual
- Schedule appointments and coordinate referrals for a multi-disciplinary care team
- Update member information in the electronic medical records system
- Field questions from prospective and established members, as well as their adult children
- Request medical records and upload documentation to electronic medical records system
- Assist with center events, as needed
- Assist members with filling out paperwork through electronic kiosks, as needed
- Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary)
- Proficient PC skills, including Microsoft Office Suite
- Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public
- High level of organization and attention to detail
- Working knowledge of medical terminology, insurance, and/or electronic medical record systems
- Excellent customer service skills, with a positive and welcoming demeanor
- Passion for providing a quality experience for our senior members
- Strong written and verbal communication skills
- Ability to maintain professionalism and flexibility in a changing work environment
- Associates degree preferred, or equivalent experience
- Minimum of one year of work experience in a clinical setting, or similar
- Experience working with EMR systems a plus
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