Client Support Agent Jobs

This is a remote position.

Are you passionate about travel and love helping others create unforgettable experiences? We are currently seeking a Client Support Agent to join our team!

As a Client Support Agent with us, you will work with a variety of vendors to plan trips ranging from Disney vacations, honeymoon getaways, destination weddings, bachelor parties, cruises, all-inclusive resorts, and much more. Your main goal will be to make every trip stress-free and enjoyable for our clients. We are looking for someone who is dedicated to providing top-notch customer service, has excellent communication and organizational skills, and is comfortable working in a fast-paced environment. If you have a passion for travel and are looking for a fulfilling career helping others create memories that will last a lifetime, we encourage you to apply to be a part of our team. Join us and let's make vacation dreams come true together! Responsibilities: Research various destinations and means of travel regarding prices, weather, reviews, etc. Diagnose the clients' specifications and wishes and suggest suitable travel packages or services Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation, etc. Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs, etc) Collect deposits and balances Use promotional techniques and prepare promotional materials to sell itinerary tour packages Handle unforeseen problems and complaints and determine eligibility for money returns Attend conferences to maintain familiarity with tourism trends Create and update electronic records of clients Maintain relationships with key people

Requirements Requirements: Must be 18+ Must be legally authorized to work in the United States Must have a reliable internet connection, computer, and/or smartphone Must be available to attend live and recorded training and meetings Must be self-motivated, have a positive attitude, and be willing to learn and adapt Must be able to work independently, but willing to ask for help and guidance when needed Proficiency in English; knowledge of additional languages is an advantage Exemplary sales skills and customer-oriented approach Well-versed in various areas of travel (domestic/international, business/holidays, group/individual, etc) Ability to present, persuade and communicate effectively Demonstrable ability to handle crises

Benefits Access to deeply discounted rates on everything from resorts and hotels, cruises, sports/concert tickets, car rentals, tours, and much more! Opportunity to work with the BEST vendors,

All training provided! Job Types: Full-time, Part-time Travel Discounts