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Client Services Representative Jobs
Company | Teq |
Address | Huntington Station, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-06-04 |
Posted at | 1 year ago |
As a Project Coordinator/Client Service Executive, you will provide support to our customers by ensuring orders are fulfilled quickly and while maximizing customer satisfaction. You will communicate lead times and all relevant information to the customer. You will coordinate with other departments on execution of purchase orders, delivery, installation and technical service. This role is perfect for an individual looking for an opportunity to flourish within a fast-growing company. This role will report directly to the Director, Client Services.
- Paid time off: 16 Paid Days Off Plus 14 Paid Holidays, Paid Training Days
- Insurance: Medical, FSA, DCA, Dental, Vision, Life and Accidental Death & Dismemberment, Short-Term Disability
- Retirement plan information: 401(k) and Company Match
- $45K - $55K Annual Salary
- Daily interaction with various departments including but not limited to: Sales, Warehouse, Purchasing, Field Service Technicians, Professional Development, Technical Support, and Installation Team
- Process customer orders in an accurate and timely manner utilizing SAP accounting/CRM system
- Monitoring large projects including planning, coordination of resources, progress reporting and issue resolution.
- Order ownership from order entry through invoicing
- Partner with sales department as needed to successfully complete all customer orders
- Communicate with customers on key project details including inventory status, delivery/installation schedule and expected lead time for completion of orders
- Bachelor’s Degree
- Excellent communication skills, attention to detail, and initiative with strong time-management and organizational skills
- SAP experience a plus
- Familiarity using Microsoft office Suite including Word, Excel and Outlook
- Ability to exercise good judgment, tact and diplomacy when interacting with customers, other employees and managers
- Flexible and able to work under pressure in an evolving, fast-paced environment
- Personable demeanor and strong sense of professionalism
- Ability to handle multiple tasks simultaneously
- Positive attitude and ability to work in a team environment
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