Client Service Coordinator (Remote)

The Role: Client Service Coordinator

We’re seeking a highly motivated, customer-focused mind to be a Client Service Coordinator on our Client Service team. The position will collaborate with clients and internal teams to build, launch, optimize and report on advertising campaigns.

Responsibilities

• Facilitate and monitor production timelines and creative materials from agencies and/or advertisers to ensure creative milestones are met
• Ensure client happiness and success while contributing towards quarterly and yearly sales goals
• Assist with executing and maintaining monthly billing process
• Help to lead the campaign fulfillment process from initial launch and weekly updates all the way through conclusion and analysis
• Working collaboratively with Clients, Sales, Product, Creative and Engineering teams to ensure all campaigns are built to meet clients KPIs and objectives
• Aid in reporting, analysis and benchmarking of campaigns providing detailed weekly client updates and comprehensive post campaign wrap ups
• Support the campaign pacing and performance function, including monitoring and optimizing media spends to ensure success and effective ROI
• Managing specific customer accounts to ensure proper campaign execution of strategies, objectives, goals, and targeted revenue generation

Requirements

• Proficiency in Microsoft Office Suite, specifically Excel and PowerPoint, as well as Google Suite
• BA/BS in related field
• Extraordinary attention to detail, time management, and organization skills
• Outstanding verbal and written communication skills
• 1+ years proven experience in account management, campaign management and/or agency industry
• Demonstrate passion for analysis of numbers and data
• Ability to thrive, adjust, and handle large numbers of requests in a constantly changing environment
• Strong understanding and passion for the digital advertising industry
• Exceptional ability to manage client relationships, develop and execute interactive campaigns, motivate team members and problem solve
• Positive entrepreneurial outlook with a track record of client campaign growth and success

The Company: Breaktime Media

Breaktime helps shoppers decide what to buy and where to buy it using bite-sized and engaging commerce-focused content that can live all along the path to purchase. Breaktime reaches 36 million monthly shoppers and can activate against individual or multiple retailers.

Job Type: Full-time