Client Intake Associate Jobs

Overview
Fast Growing Healthcare Company Seeks Key Team Member to Help Advise Prospective Clients!
Your Work and How You’ll Make a Difference:
A child's autism diagnosis affects every member of the family in different ways.
Parents/caregivers must now place their primary focus on helping their child with ASD, which may put stress on their marriage, other children, work, finances, and personal relationships and responsibilities. You will talk with parents who are experiencing all of those emotions and challenges. Your role is to offer an empathetic ear, embody a sincere desire to understand their needs, and provide information to help them make the best decision for their child and family. As the initial voice of our organization with prospective clients, you have an opportunity to convert a concerned parent or family member to a comforted potential BI client.
You will map out the journey they will undertake with Behavioral Innovations to get help for their child and work through that journey with them every step of the way. If you don’t have the information to assist a parent, you will be able to leverage internal resources to help you resolve issues and find solutions for families. BI’s commitment to our Client Intake Associate is to give you all of the tools you need to succeed. You will review a client’s medical history and autism diagnosis to ensure that there are no delays in enrollment and be privy to and responsible for highly sensitive and confidential information.
What we are looking for!

• Individuals with the highest integrity in all interactions internally and externally
• Strong attention to detail
• Highly productive and energized candidates who are quick learners and comfortable in a fast-paced, continually changing, and results-oriented environment
• Empathetic individuals who can authentically connect with parents and advocate for their children throughout the client journey
• Drive to anticipate future intake and admissions process milestones and proactively mitigate issues that could delay onboarding new clients
• Effective time management and organizational skills
• Ability to collaborate with different departments to coordinate client appointments and documentation needs to allow for quick client enrollment
• Someone who embodies BI’s Core Values: Caring, Collaborative, Accountable and Family-focused
• Experience with Salesforce and Electronic Medical Records (EMR) systems is preferred
• Experience with intake and/or sales, as you will respond to inbound calls/making outbound calls
• Excellent written and verbal communication skills

Why Choose Behavioral Innovations?

• 401K
• Short-Term Disability options
• Work-Life Balance (generous PTO and paid holidays)
• Basic Life and AD&D
• Collaborative and Team-Oriented work environment
• Health and Dependent Care FSA (Flexible Spending Account)
• Medical, Dental, and Vision Benefits
• Ongoing Professional & Career Development
• Hourly Pay
• Wellbeing Program
• Bonus Plan
• Voluntary Life Insurance
• Company paid Long-term Disability

Be a Client Intake Associate at Behavioral Innovations.
Where Potential Thrives.
DFW2023