Client Care Counselor Jobs

Blessed Oasis Pet Resort in Fayetteville, NC is looking to hire a full-time Client Care Counselor to provide top-notch customer service while answering calls and booking reservations. Are you highly organized? Do you want an office position with a company that provides high-quality services and rewards its employees for working hard? If so, please read on!

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This administrative position earns a competitive wage of $15/hour, depending on experience. We provide fun benefits and perks, including paid time off (PTO), discounts on grooming and boarding services, the opportunity to bring your dog to work, frequent snacks, employee awards, staff events, parties, and more benefits to come. If this sounds like the right office opportunity for you, apply today!

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About Blessed Oasis Pet Resort

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Since 2013, we have been providing luxury pet boarding with comfortable rooms, grooming areas, and a dog park. Our facility mirrors a hotel environment by utilizing physical features like Italian tile, large ceiling fans, sound-absorbing materials, ceiling speakers for calming noises during thunderstorms, and doggie doors that lead to individual patios. Additionally, we have web cameras that allow our pet parents 24/7 access so they can check on their animals anytime, day or night! We pride ourselves on our commitment to shower our guests with the highest level of personal service and care.

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We know that we are only able to provide top-quality services because of our exceptional pet care team. We offer a fun work environment, unique perks, and competitive pay to say thank you. If you're looking to join a dynamic team, look no further!

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A DAY IN THE LIFE OF A CLIENT CARE COUNSELOR

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In this office position, you help us meet the pet care needs of our clients by greeting them, answering calls, and booking reservations. Using your exceptional customer service skills, you ensure that every individual has a great experience by addressing all of their concerns, questions, and requests. In addition to your customer service duties, you perform day-to-day administrative tasks as requested. Whether you are talking with returning customers or meeting new ones you find great fulfillment in serving others!

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Qualifications

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• 2+ years in customer service

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• 2+ years of receptionist experience

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• 18 years or older

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• Warm, inviting personality

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• Reliable transportation

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• Ability to pass a drug screening

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Are you willing to complete one month of training before working at the front desk? Do you communicate well with others? Are you punctual and reliable? Do you have great customer service skills? Are you able to pay close attention to details, specifically regarding medical and grooming terminology? Are you polite and empathetic? If so, you might just be perfect for this office position!

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WORK SCHEDULE

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This full-time administrative position offers three shift options of 7 am - 1 pm, 8 am - 5 pm, or 1 pm - 7 pm. The work schedule is 5 days per week with one of these days being either Saturday or Sunday.

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ARE YOU READY TO JOIN OUR ADMINISTRATIVE TEAM?

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If you feel that you would be right for this Client Care Counselor job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

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Location: 28306

Job Posted by ApplicantPro