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Clerk - Front Desk (Full-Time)

Company

EverSource

Address , New York, 11215
Employment type FULL_TIME
Salary $18 an hour
Expires 2023-10-22
Posted at 8 months ago
Job Description
Eversource

  • Starting Pay: $18.00 per hour
  • Requirement: Prior office & computer experience is required.
  • Location: 575 5th Avenue, New York, NY 10017-2422 Note: online applications accepted only.
  • Schedule: Full-time schedule; 9:00am - 6:00pm, days may vary. More details upon interview!
  • We are hiring immediately for a full-time CLERK - FRONT DESK position.
  • Internal Employee Referral Bonus Available

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1214716.

The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

EverSource is an innovative facilities management company that ensures dedication to its clients and a positive company culture. From mailing processes to copy center management, EverSource associates perform essential tasks efficiently, thoroughly, and in a personalized manner. As a company, we are committed to providing our clients with top-notch services and our associates with frequent growth opportunities. At EverSource you will be a valued team member whose innovative thinking will be not only accepted but encouraged and implemented.

Join EverSource’s Talent team today!

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the “job search” in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on “referral tracking.” For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected].

Job Summary


Summary: Checks guests in and out of the hotel. Resolves challenges throughout guests' stays. Promotes hotel services and amenities to guests and upsells products.

Essential Duties and Responsibilities:

  • Answers, records and processes guest calls, messages, requests, questions and concerns.
  • Provides guests directions and information regarding the property and local points of interest.
  • Processes all payment types, including room charges and cash, check, debit and credit transactions.
  • Speaks to guests and coworkers using clear, appropriate and professional language.
  • Welcomes and acknowledges each guest with a smile, eye contact and friendly greeting, using the guest's name when possible.
  • Answers telephones using appropriate etiquette, transfers calls to the right person or department; takes and relays messages.
  • Performs other duties as assigned.
  • Runs daily reports, identify any special requests and check reports for accuracy.
  • Assigns rooms according to guest request and preferences whenever possible.
  • Complies with record retention, Standard Operating Procedures and daily responsibilities.
  • Communicates parking procedures to guests, dispatch bell staff and valet staff as necessary.
  • Balances and drops receipts according to accounting specifications.
  • Anticipates guests' service needs by asking questions, listening to guest preferences and taking action when possible.
  • Processes all guest check-ins by confirming reservations, assigning rooms and activating room keys.
  • Coordinates with Housekeeping to track readiness of rooms and report guest concerns.
  • Processes all check-outs; resolves issues related to late disputed charges.
  • Completes designated cashier and closing reports in the computer system.
  • Follows up with guests to ensure issues have been met to their satisfaction.
  • Practices safety standards at all times.

Apply to EverSource today!

EverSource is a member of Compass Group USA

Click here to Learn More about the Compass Story


Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Eversource maintains a drug-free workplace.

Associates at Ever Source are offered many fantastic benefits.

  • Life Insurance/ AD
  • Paid Time Off
  • Dental
  • Discount Marketplace
  • Commuter Benefits
  • Retirement Plan
  • Disability Insurance
  • Employee Assistance Program
  • Associate Shopping Program
  • Medical
  • Holiday Time Off (varies by site/state)
  • Pet Insurance
  • Vision
  • Identity Theft Protection
  • Health and Wellness Programs
  • Flexible Spending Accounts (FSAs)