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Claims Representative-2 Jobs

Company

Pure Insurance
Address , Scottsdale, Az
Employment type FULL_TIME
Salary
Expires 2023-07-21
Posted at 11 months ago
Job Description
About the role.

The Claims Representative is a key member of the claims team reporting to the Casualty Manager or Team Leader. The primary goal of this position is to deliver flawless service to our members and independent agency partners. This person will handle first and third party claims in a quality manner and meet our high standards of accuracy, efficiency, quality customer service and regulatory compliance.
What you’ll do.
  • Handling 1st & 3rd party auto physical damage claims, including losses of disputed liability, without 3rd party bodily injury exposure.
  • Resolving claims and responding to inquiries involving members, agents, vendors (independent adjusters/appraisers, salvage, roadside assistance, and rental car agencies).
  • Making appropriate coverage determinations, reserving and resolving claims within prescribed authority levels, and handling status updates with agents and members, all with a focus on timeliness.
  • Handling subrogation on closed files.
  • Appropriately managing vendor activities.
  • Being the first notice of loss for a claim assignment from our valued members.
  • Processing transactions in claim and policy administration system; inputting claim data for reporting purposes.
What we’re looking for.
  • You have prior experience in a fast paced environment, where multitasking and organizational skills were required.
  • You have 1+ years of direct Property and Casualty Insurance experience.
  • You have a working knowledge of excel, word, and email applications.
  • You are experienced in handling auto physical damage claims.
  • You are an agile learner who can quickly absorb information and apply it to current business situations.
  • You have an ability to demonstrate integrity, exhibit team spirit and enthusiasm, and establish trust and credibility.
  • Your interpersonal, listening, written, and oral communication skills are excellent.
  • You are experienced within the high net worth industry a plus.
  • You have a Bachelor’s degree (preferred).
  • You are highly detailed and organized, capable of prioritizing multiple tasks and assuring consistently high levels of accuracy.
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