Claim Support Staff - Medicare Unit

It’s a great time to join AAA The Auto Club Group!
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type:
Full time
Exempt/Non Exempt:
Hourly
:
Claim Support Staff -Medicare Unit – The Auto Club Group
What you will do:
The Auto Club Group is seeking prospective Claim Support Staff who provides support to the Claims department by completing well defined clerical tasks that require a general understanding of the Claims process, business context and the Claims department organization and workflow.
In this position, day-to-day routine tasks include:

• Sending and receiving faxes
• Completing form letters
• Process previously approved checks
• Scanning documents,
• May be assigned tasks normally handled at a higher level as needed
• Creating and coding paper and electronic claim files based on pre-determined detailed instructions.
• Handling general inquiry routing calls regarding claim files.
• Copying paper
• Working requires detailed compliance to specific instructions, with significant supervisory oversight.

With our powerful brand and the mentoring, we offer, you will find your position as a Claim Support Staff can lead to a rewarding career at our growing organization.
How you will benefit:
A Claim Support Staff will earn a competitive salary of $15.00 - $22.00 an hour; with annual bonus potential based on performance

• PTO
• 401k Match
• Tuition Reimbursement
• Paid Holidays
• Dental
• Vision
• Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
• Medical

We’re looking for candidates who:
Education:

• High School Diploma or equivalent

Experience:

• Working with P.C. software applications

Knowledge and Skills:

• Organize and prioritize multiple tasks
• Work under significant supervision
• Prepare and code claim files
• Work well under pressure
• Communicate effectively with others over the telephone and in person
• Use automated processing and computer systems
• Bend and stoop in order to file and/or retrieve claims documents
• Use basic math skills
• Maintaining accurate files and records
• Demonstrate compliance to specific instructions

Work Environment

• This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events.

Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit www.aaa.com
Important Note:
ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.