Chief Product Officer Jobs

SUMMARY OF THE POSITION:

The Chief Product Officer (CPO) will be a member of our client’s Executive Leadership Team and will report to the President. The CPO is accountable for creating an end-to-end product experience and defining the product strategy. In this role, the CPO will reimagine the approach to product development and establish a customer-driven and product-led mindset that is focused on enhancing the customer experience and driving value to the organization. The CPO will lead the product development function and partner with functional areas including; Sales, Service, Marketing, and Engineering to discover and introduce new products and refine and enhance existing products, further enhancing the customer experience.

The successful candidate will be a champion for a customer and product-led digital experience that embraces transformative technology and innovation. This role will define and drive the approach to product management, with a focus on creating metrics that will guide decision making all while maintaining the utmost level of security and trust, consistent with our culture and brand promise.

In this role, the CPO will engage directly with external and internal customers – creating a presence within the industries for which we serve and discovering new or adjacent industries. This includes defining processes, tracking and evaluating industry trends, creating competitive offerings, driving product planning and development priorities, developing and retaining documentation, participating in customer beta testing and launch activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct market research and gather customer feedback to inform product enhancements and improvements
• Oversee the entire product development lifecycle, from ideation and prototyping to launch and post-launch optimization
• Transform user experience by ensuring product experiences drive value and are intuitive, simple, and user friendly
• Lead cross-functional collaboration with product, engineers, sales, marketing, service, and operations to create and define the 5-year product roadmap
• Product Strategy and Vision: Establish product roadmaps, prioritization matrices and methods, product vision and strategy materials, concept briefs, etc.
• Evangelize a digital customer-driven experience across the organization., product-led mindset across the organization
• Create product metrics for developing and building a measurement framework to inform product decision-making
• Manage executive and stakeholder alignment
• Lead a team of product development professionals who oversee the global product portfolio within the company while fostering a culture of innovation, collaboration, and continuous improvement

MINIMUM EXPERIENCE AND QUALIFICATIONS:

• Working knowledge and application of technical SaaS methodologies, processes, and procedures
• Effective collaboration and networking across departments and networks, an influencer at all levels
• Track record of success in driving culture change and mind-set shifts
• Demonstrated success in taking products from discovery to execution, producing measurable business value
• Ability to think strategically one minute and execute tactical details the next
• Strategic thinker who can also execute on tactics
• Exceptional communication skills and can successfully adapt communication style to that of the audience
• History in navigating complex organizations and creating cross functional teams that are skilled in collaboration across all levels of the organization
• Effectively operates within company cultural values
• Has acquired the business acumen and leadership experience to become a top functional head
• Demonstrated results in making quick and at times difficult decisions
• Strong leadership and motivational skills - responsive and flexible
• Possesses executive presence
• Possess a knowledge and understanding of an agile product management process
• Strong business and financial acumen
• Exceptional interpersonal skills and judgment
• Is an authentic leader who values coaching, mentoring, and developing others
• Currently a sitting Chief Product Officer or Top Division Product executive
• Passion for learning and innovation, balanced by business needs and customer requirements/expectations
• Ability to travel as necessary to support the business, including internationally
• Understand financial management and is a business thinker
• Prior experience with creating and managing budgets and ROI’s

PREFERRED QUALIFICATIONS:

§ MBA or other advanced degree, preferably in business or marketing, strongly preferred

§ Industry thought leadership in either financial services or non-durable manufacturing

§ International/Global business experience