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Chief Of Staff & Head Of Technology Program Management

Company

Sterling Check
Address , Remote
Employment type FULL_TIME
Salary $180,000 - $230,000 a year
Expires 2023-06-07
Posted at 1 year ago
Job Description
We have great people here and are looking for more. Come join us - you will love it!

Job Title: Head of Technology Program Management & Chief of Staff
Department: Technology
Position Type: Full-Time
Location: U.S. Remote
About Sterling:
Our mission is to provide the foundation of trust and safety our clients need to create great environments for their most essential resource, people. We believe everyone has the right to feel safe.
Most importantly, we make decisions and live by our values:
  • The Client is Always in the Room
  • Deliver Results: They Matter
  • It’s All About People
  • Start with Trust and Prove It Everyday
People are at the core of everything we do at Sterling. We help our clients create great environments for their workers, partners, and customers as they build strong cultures founded on trust and safety. Sterling makes an impact by enabling our clients to make smarter, faster, and safer hiring decisions, all driven by our partnership approach. We are committed to hiring and developing a diverse group of colleagues who collaborate successfully in a global, virtual-first environment. And did we mention that we have fun while doing all of this?
Interested in joining a company doing big things for the world? Apply today.
About The Role:
This critical, trusted leadership role is the strategic right-hand person to the CTO to drive strategic planning, support, and direct change management throughout the CTO organization, essential to the successful delivery of enterprise-wide global technology strategy. We are looking for someone who will unleash their significant talents for program management, mobilizing cross functional teams, delivering solutions for scale and data-driven decision making to refine, launch and take to market solutions that accelerate our customers’ success. Your passion, technical and business depth, and excellent organizational, communication, and interpersonal skills will inspire our teams and rapidly establish trust amongst a diverse set of stakeholders and customers.
This Is What You’ll Do:
Strategy
  • Be a trusted advisor and brainstorming partner to the CTO and Tech leadership team
  • Provide independent, informed, unbiased insight including on the ground feedback
  • Negotiate with a genuine give-and-take approach, where parties act as true peers and decisions are shared
  • Set ambitious but realistic goals for self and team, geared to organizational objectives
  • Make connections across the enterprise that others may not see
  • Help strategic ideas take root by providing early facilitation until a more formal project is established
  • Lead and guide change throughout the technology organization
  • Partner with Finance on management of the Technology budget and ensure that we meet our financial targets
  • Drive creation and ongoing evolution of a Technology strategy tied to business strategy by working with technology leadership team and other stakeholders
  • Drive urgency and focus to address pressing business issues that need immediate attention
Program Management:
  • Drive shorter delivery cycles, including faster time to market
  • Ensure the successful migration of new and existing global services onto new platforms
  • Reduce project risk and on-time delivery of projects
  • Effectively collaborate with other portfolio management teams and other leaders to influence key activities and decision-making that affect the technology strategy and global platform build & adoption
  • Influence the training needs of the organization
  • Influence adherence to standards and best practices
  • Lead a continuous improvement cycle for the Engagement Model including quarterly PI Planning inclusive of our Portfolio Stakeholders/Partners to drive alignment around enterprise level priorities
  • Optimize risk associated with the discipline or process
  • Facilitate engagement with Product and Engineering leadership, ensuring strategic alignment, clear understanding of program goals and desired outcomes via a well-documented and well communicated program approach
  • Work closely with a variety of internal clients and partners within all functional areas of the business to ensure a path for innovation and value realization
  • Drive continuous improvement and on-going development of the Strategy and Planning team by leading process/tool/pattern/framework maturity
  • Lead a group of technical program managers across technology organization.
  • Improve quality of deliverables as a result of being built on standards
  • Ensure the execution of strong stakeholder Communications and Change Management plans across the enterprise, leveraging synergies and identifying gaps.
  • Define a set of Program Management standards based on a mix of best practices and the needs of the organization
  • Develop consistency in program management artifacts, metrics, Jira usage including dashboards to enable clear and precise articulation of progress to teams and to our leadership
This Is What We're Looking For:
  • Excellent influencing and interpersonal skills, including a track record developing credibility with and supporting senior managers on the effective internal communication of major decisions and emerging strategic issues
  • Experience driving large scale change management & mind-set shift
  • Experience planning & executing regular townhalls and off-sites
  • Strong understanding of project and portfolio management disciplines, Agile, governance processes, and executive reporting
  • Excellent PowerPoint and Excel skills
  • Outstanding written and verbal skills
  • Ability to navigate and address conflict
  • 10 -15+ years of Delivery & technical program management experience at a leadership level preferably in a technology organization
  • Very comfortable presenting to CEO & other executives and driving meaning full conversations at multiple levels of organization
  • Strong financial analysis and budget planning and management experience and skills
  • A good understanding of the current diversity agenda and its relationship to internal
  • A track record in leading and delivering complex large-scale projects and partnerships, often managing a range of internal and external stakeholders
  • Energetic and upbeat “can do” attitude
  • Strong understanding of the agile software development lifecycle
The pay range for this position is $180,000 to $230,000. Base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base pay, this role is eligible to participate in the Annual Incentive bonus plan. A full range of benefits including but not limited to medical, financial, unlimited sick time, 22 days’ vacation annually (for FT workers; prorated 1st year of employment), parental leave and other benefits are also provided. This information is provided per several state and local Equal Pay and Pay Transparency Laws. Base pay information is based on market location. Applicants should apply via Sterling’s internal or external careers site.
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Equal Employment Opportunities at Sterling
Sterling is an equal opportunity employer and prohibits discrimination based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth or related conditions), gender identity and expression, age, disability, citizenship, sexual orientation, military service, genetic information, and any other characteristic protected by law. In addition, Sterling is committed to taking affirmative action to employ and to advance in employment individuals regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth or related conditions), gender identity and expression, age, marital status, disability, citizenship, sexual orientation, military service and genetic information; and to base all employment decisions only on valid job requirements.
Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.