Chief Nursing Officer Jobs

Pappas Rehabilitation Hospital for Children (PHRC), operated by the Massachusetts Department of Public Health (DPH) is seeking a visionary and strategic clinical administrator to serve as Chief Nursing Officer (CNO). This experienced nurse leader will be responsible for the day-to-day clinical operations of a Joint Commission accredited, pediatric hospital predominately serving children and young adults (ages 7–22+).

Please note: This is a full-time position. This position will be part of the Administrative on-call rotation.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Provide strategic leadership and supervision to ensure that nursing care and clinical operations meet established standards.

• Develop policies and procedures which reflect current, evidence-based nursing practice standards, consistent with regulatory agency requirements.

• Lead patient needs assessment, nursing diagnosis, and clinical management coordination.

• Consult with managers and staff on patient care issues, providing advisory solutions.

• Develop effective staff workflows to ensure consistent implementation of best practices.

• Establish metrics for patient care evaluation, facilitating quality improvement.

• Lead quality improvement planning, implementation, and evaluation for nursing practice.

• Analyze clinical incidents to identify opportunities for enhanced patient care.

• Integrate cutting-edge technology and trends to improve service quality.

• Ensure ongoing staff adherence to care standards through training and education.

• Participate in hospital committees, utilization review, and treatment teams for patient care optimization.

• Promote a positive, supportive, and patient community-centered culture for all staff, managers, other departments, patients, families and visitors.

• Exercise final authority over nursing staff decisions, treatments, and services.

• Manage scheduling, staffing adjustments based on acuity, and census.

• Conduct supervisory sessions, performance evaluations, and provide consistent support to direct reports.

• Collaborate with senior leadership, contributing to staffing decisions and strategic planning initiatives.

• Serve as a member of the senior leadership team and as an on-call administrator.

• Master’s degree in nursing strongly preferred.

• Minimum of five (5) years senior-level management experience within a hospital/healthcare environment, including a minimum of three (3) years of significant supervisory and managerial responsibilities.

• Demonstrated experience with scheduling and ensuring staffing levels meet all requirements.

• Knowledge of the principles and practices of management, including supervision and performance feedback, planning, budgeting, organizing, directing, motivation, controlling and decision making.

• Ability to manage a diverse workforce including bargaining unit environment; ability to embrace diversity as a strategic advantage.

• Specialized experience in pediatric or rehabilitation nursing, demonstrating a comprehensive understanding of the unique needs and challenges of children and young adults with disabilities.

• Knowledge of Joint Commission Standards and CMS Conditions of Participation.

• Substantive knowledge of the guidelines of Quality Improvement in healthcare.

• Utilization of Human Resources in a creative/flexible manner within constraints of union labor contracts.

• Experience in guiding teams through organizational change, fostering a positive and adaptable work environment.

• Organizational skills and the ability to motivate and supervise staff, analyze complex problems and issues, and design workable solutions.

• Thoroughness, independence, and excellent written and oral communication skills.

• Strong technology skills including Microsoft Office products such as Word, Excel, PowerPoint, Teams and Outlook; experience working with electronic medical records systems.

Required Qualifications: This position requires the selected candidate to be a Registered Nurse (RN) licensed in the Commonwealth of Massachusetts.

About Pappas Rehabilitation Hospital for Children (PRHC):

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form.

For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #2

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

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