Center Receptionist - Evening Shifts And Weekend Shifts

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Interact with visitors and customers.

• Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records.
• Ability to perform basic functions on a computer; ability to type.
• Must be able to prioritize work and handle multiple projects simultaneously
• Requires excellent English language comprehension, both written and verbal
• Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.

Leadership

• Integrity
• Building trust with society
• Honesty
• Reinforcing our reputation
• Fairness
• Perseverance
• Developing the business
• Putting the patient at the center

Decision-making and Autonomy

• Refers to management team for escalated donor/employee concerns (internal)
• Refers to Center Manager for guidance on complex, medium-impact or above decisions (internal)

Interaction

• Good verbal communication and customer service skills.
• Responsible for providing exceptional customer service to donors (external) and fellow employees (internal)
• Ability to multi-task and work as a team player.
• Attend staff meetings and other team meetings as required.

Innovation

• Coordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience.
• Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen).

Complexity

• Production environment requiring the ability to walk and stand for the entire work shift.
• Requires occasional leaning, bending, stooping, crouching, reaching above shoulders and below knees and the ability to walk and stand for entire work shift. May lift up to 5 lbs. occasionally.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

Essential: High School Diploma or equivalent required

Desired: Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Experience in a laboratory, hospital, or other regulated environment is a plus

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

USA - IA - Ames

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time