Cdn Site Reliability Engineer (L5) - Open Connect

How do you spark joy in hundreds of millions of people? It starts with a vision - that technology can give voice to stories around the world. In delivering those much-loved stories, Netflix is responsible for a significant portion of global internet traffic.

To steward that responsibility, we work collaboratively with ISPs to deploy Open Connect, Netflix’s Content Delivery Network (CDN), our in-house custom-built network and server infrastructure responsible for delivering 100% of Netflix's video traffic.

We strive to deliver a great Netflix viewing experience in over 190 countries so our customers can watch whatever, whenever, interruption free. We are seeking seasoned Reliability Engineer with extensive experience in *nix, networking, data analysis, and large-scale service operations experience to design, scale, operate, automate, and analyze our globally distributed CDN. Come join us and play a meaningful role in our journey to entertain the world!

Responsibilities

• Handle Tier 3 escalation for service delivery production issues
• Aggregate, analyze, and correlate large amounts of server and application performance data. Use the innovative Netflix Big Data platform as a highly flexible, specialized and efficient toolset for service delivery optimization and system reliability improvements
• Provide technical design, deployment and engineering assistance to ISP partners to integrate our Open Connect Appliances
• Drive continual improvement in resilience, security, observability, quality of experience (QoE), monitoring, instrumentation, and automation with the primary goal to maintain highly scalable and reliable CDN services worldwide
• Have lots of discussions about all the great content and your favorite movies and series

Qualifications

• Knowledge of networking concepts and application protocols, especially TCP/IP, BGP, HTTP/S and DNS
• Preferred - BS in Computer Science, Electrical Engineering or Computer Engineering (or equivalent professional experience)
• Some experience with container and container orchestration technologies (Docker, Kubernetes)
• Experience with distributed analytic processing technologies (Hive, Presto/Trino, Spark SQL, etc)
• Ability to work in a highly collaborative environment and to communicate effectively with internal and external partners
• Expert-level knowledge of Unix or Linux system administration at scale. We happen to use FreeBSD
• Proficient in a programming language such as Python or Go
• Service Reliability/Operational experience running large scale, high performance systems & internet services with focus on security and reliability
• Knowledge of and proven experience with CDNs and HTTP cache/proxy technologies

Things that show how we think

• FreeBSD optimization used by Netflix to serve 800 Gb/s from a single server
• Resiliency Practices in Managing CDN
• Measuring Real-Life Latency of the Internet: A Netflix Story
• Mastering Near-Real Time Telemetry and Big Data

Does this sound interesting? Or does this sound interesting but intimidating? Please don’t self-select out, let’s figure it out together. We’d love to talk to you!

Netflix is a global company with a diverse member base, which is why the content we produce reflects that: global perspectives and global stories. As we grow globally, we must have the most talented employees with diverse backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. We are an equal-opportunity employer and strive to build balanced teams from all walks of life.

Our culture is unique, and we tend to live by our values, so it’s worth learning more about Netflix here.

At Netflix, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The overall market range for roles in this area of Netflix is typically $100,000 - $600,000. This market range is based on total compensation (vs. only base salary), which is in line with our compensation philosophy.