Cashier Receptionist Jobs

Essential Functions:

• Greet and assist patients that present.

• Working knowledge of Health Plan coverage types, for example (but not limited to) traditional, deductible, etc.

• Check in patient by following check-in policies and procedures and using the check-in systems of manual visit records

when the systems are down

• Check out patients by following check-out policies and procedures and using the check-out systems or manual visit

records when the systems are down, if applicable

• Follow appropriate procedures when registering exception-type patients such as non-members, out-of-area health plan members, Medicare, Medi-Cal, and industrial patients

• Assist patients by providing general information and explaining co-pays/applicable fees.

• Maintain the patient will-call area box, if applicable

• Communicate with clinical and business office staff as needed

• Cash Handling Reconciliation Deposit and handle cash according to the Cash Handling Responsibility Agreement.

• Perform other duties as required

Qualifications:

• High School Diploma/GED

• 6 months of work experience

• Ability to read and follow instructions, short correspondence, and memos

• Communicate with health care providers, staff, patients, and visitors

• Professional phone etiquette

• Ability to multi-task, organize, manage time, and prioritize work flow in a complex environment

• Knowledge and use of computer and computer keyboard

• Must be willing to work in a Labor Management Partnership environment

• Also refer to the detailed responsibilities outlined in the L29 Cash Handling Responsibility Agreement.